At a Glance
- Tasks: Lead and develop a team of Cleaning Managers while driving operational excellence across multiple contracts.
- Company: A supportive cleaning and facilities management business with a strong reputation.
- Benefits: Competitive salary, company car, and genuine career progression opportunities.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact in a growing organisation that values its people and quality service.
- Qualifications: Experience in cleaning operations management and strong leadership skills required.
New Permanent Opportunity - Cleaning Operations Manager - Midlands - £45,000 + Company Car
Are you an experienced Cleaning Operations Manager, Senior Area Manager, or Regional Cleaning Manager looking for a role where you can lead and develop a team while driving operational excellence? Do you enjoy managing managers, building strong client relationships, and ensuring high standards are delivered across multiple contracts? Would you like to work for a genuinely supportive business that values its people and offers real career progression?
We are recruiting for a Cleaning Operations Manager to oversee a portfolio of cleaning contracts across the Midlands, managing a team of five Cleaning Managers. This is an exciting opportunity for an experienced leader who thrives in a fast-paced environment and enjoys developing high-performing management teams.
Reporting directly to senior leadership, you will be responsible for the overall operational performance of the region, ensuring exceptional service delivery, client satisfaction, and commercial success.
About the Company
This is a well-established and growing cleaning and facilities management business with an excellent reputation for delivering high standards of service across a diverse client base. The company prides itself on maintaining a supportive culture where employees are valued, developed, and given the opportunity to build long-term careers.
Due to continued growth and the successful acquisition of new contracts, they are now looking to strengthen their senior management team with the appointment of a Cleaning Operations Manager covering the Midlands region.
What's in it for you?
- Basic salary of £45,000
- Company car or car allowance
- Managing a team of five Cleaning Managers
- Regional responsibility across the Midlands
- Supportive and approachable senior leadership team
- Genuine career progression opportunities within a growing business
- Opportunity to influence operational strategy and performance
- Company-provided equipment and ongoing support to perform your role effectively
Your Role
- Leading, coaching, and developing a team of five Cleaning Managers across the Midlands region
- Ensuring all contracts consistently achieve agreed SLA and KPI targets
- Driving operational performance, service excellence, and client satisfaction across the portfolio
- Conducting regular performance reviews, audits, and operational inspections
- Supporting managers with recruitment, retention, succession planning, and employee development
- Managing regional labour budgets and ensuring contracts operate efficiently and profitably
- Building and maintaining strong relationships with key clients and stakeholders
- Identifying opportunities for service improvements, contract growth, and operational efficiencies
- Supporting the mobilisation of new contracts and ensuring smooth operational integration
- Monitoring compliance with company policies, health & safety legislation, and industry best practice
- Producing management reports and providing regular updates to senior leadership on performance and business objectives
- Working closely with senior management to deliver business growth and strategic objectives
About You
- Previous experience as a Cleaning Operations Manager, Senior Area Manager, Regional Manager, or similar within the cleaning or facilities management sector
- Experience managing multiple contracts and leading management teams
- Strong commercial awareness with the ability to manage budgets and drive profitability
- Excellent leadership, coaching, and people management skills
- Strong client relationship management experience
- Organised, proactive, and capable of managing a large geographical area
- Excellent communication and stakeholder management skills
- Full UK driving licence
- Passion for delivering exceptional service standards and developing successful teams
Location
Midlands Region
Applicants should be based within the Midlands and willing to travel regularly across the region.
If you're looking for your next leadership challenge with a growing organisation that values quality, people, and operational excellence, we'd love to hear from you. Please apply today with your CV.
Operations Manager Midlands in Derby employer: Thorn Baker Facilities Management
Join a well-established and growing cleaning and facilities management business in the Midlands, where you will be supported by a genuinely caring leadership team that values your contributions and fosters career progression. With a competitive salary of £45,000, a company car, and the opportunity to lead a team of five Cleaning Managers, you will play a pivotal role in driving operational excellence and client satisfaction across multiple contracts. This is an exciting chance to influence strategy and develop your skills in a fast-paced environment while being part of a company that prioritises employee development and long-term success.
Contact Details:
Thorn Baker Facilities Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager Midlands in Derby
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Thorn Baker Facilities Management.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Thorn Baker Facilities Management.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Thorn Baker Facilities Management, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Operations Manager Midlands in Derby
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Thorn Baker Facilities Management that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Thorn Baker Facilities Management specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Thorn Baker Facilities Management will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Thorn Baker Facilities Management
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Thorn Baker Facilities Management a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Thorn Baker Facilities Management.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Thorn Baker Facilities Management, showcasing your work ethic and the quality of your previous roles in janitorial services.
