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- Tasks: Lead a team of 40 cleaners, ensuring top-notch service delivery and client satisfaction.
- Company: Join a dynamic company in Milton Keynes focused on facilities management excellence.
- Benefits: Competitive salary up to £39,000 with potential for contract extension.
- Why this job: Make a real impact by managing a dedicated team and enhancing service quality.
- Qualifications: Experience in soft services FM or large-scale cleaning environments is essential.
- Other info: Immediate start available; flexible shifts may include weekends and evenings.
The predicted salary is between 23400 - 39000 £ per year.
Are you immediately available for a fixed term contract role? Are you a manager with experience within Soft Services and Cleaning? If so, I have the role for you. Our client is currently recruiting for an experienced Cleaning Manager for a 12 month Fixed Term Contract for maternity cover on a large site in Milton Keynes.
The role will see you managing an experienced established team of around 40 Cleaners and Supervisors across a 3 shift pattern, but you will work a standard shift. The company is seeking a Cleaning Manager to support soft services operation at a busy site in Milton Keynes. You will be responsible for the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the client.
This is a fixed-term contract to cover maternity leave, working 40 hours per week across a flexible shift pattern where weekend and evening working may be required. The role is paying up to £39,000 and following a successful appointment, the company will seek to keep you on another contract after the cover has ended.
Role Responsibilities:- Deliver facilities management services in accordance with the site service charter, SLA, and internal FM strategy.
- Manage onsite FM projects as agreed with the Project Team.
- Act as the main point of contact between the customer and service providers on a day-to-day basis.
- Monitor and report on service level agreements and performance indicators.
- Ensure supply partners deliver consistent service and excellent customer interactions.
- Track financial performance, ensuring delivery within budget and service requirements.
- Lead continuous improvement initiatives to enhance service delivery.
- Manage all compliance, audits, and statutory obligations to maintain full legal status.
- Build and maintain strong customer relationships, ensuring expectations are met and exceeded.
- Manage colleague relations in line with HR policy, promoting fairness and inclusion.
- Recruit, induct, and train colleagues to ensure high standards and competence.
- Ensure adherence to Health Safety and COSHH policies at all times.
- Respond to urgent issues or incidents swiftly and effectively.
- Provide positive leadership, coaching others to meet objectives and maintain standards.
- Share best practice, encourage collaboration, and celebrate success within the team.
- Communicate effectively at all levels, adapting style to suit audience needs.
- Support change initiatives with resilience and a proactive mindset.
- Proven operational leadership experience within soft services FM or large-scale cleaning environments (distribution centre experience desirable).
- Strong commercial awareness with the ability to analyse data and meet KPIs.
- Skilled in team management, colleague development, and performance improvement.
- Confident communicator with the ability to influence and build trusted relationships.
- Proactive approach to problem-solving, prioritisation, and service excellence.
- Strong commitment to delivering a safe, clean, and fully compliant environment.
This role is to start within the next 2 weeks, so if you are immediately available for a 12 month FTC then apply with your CV.
Site Cleaning Manager employer: Thorn Baker Construction
Contact Detail:
Thorn Baker Construction Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Cleaning Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to soft services and cleaning. This way, you can tailor your responses to show how your experience aligns perfectly with their needs.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've managed teams, tackled challenges, and improved service delivery. Highlighting your proactive problem-solving skills will definitely impress potential employers.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are eager to join our community and contribute to our mission.
We think you need these skills to ace Site Cleaning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in soft services and cleaning management. Use keywords from the job description to show that you’re a perfect fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've successfully managed teams and improved service delivery in previous roles. Keep it engaging and relevant!
Showcase Your Leadership Skills: Since this role involves managing a large team, emphasise your leadership experience. Talk about how you've coached and developed colleagues, and how you’ve handled challenges in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to do!
How to prepare for a job interview at Thorn Baker Construction
✨Know Your Stuff
Before the interview, brush up on your knowledge of soft services and cleaning management. Familiarise yourself with the specific responsibilities mentioned in the job description, like managing a large team and ensuring compliance with health and safety policies. This will help you speak confidently about your experience and how it aligns with what the company is looking for.
✨Showcase Your Leadership Skills
As a Cleaning Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed performance, or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Build Rapport with the Interviewer
Establishing a good connection with the interviewer can set you apart. Be friendly, maintain eye contact, and show genuine interest in the role and the company. Ask insightful questions about their operations and how they measure success in the role, which shows you're engaged and serious about the position.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, such as dealing with compliance issues or managing urgent incidents. Think through potential scenarios related to the role and prepare your responses. This will demonstrate your proactive problem-solving skills and readiness to tackle challenges head-on.