At a Glance
- Tasks: Lead recruitment services and manage client relationships for RPO accounts.
- Company: Dynamic recruitment company with a global presence and vibrant culture.
- Benefits: Hybrid work options, professional development, and a supportive team environment.
- Other info: Embrace a culture of lifelong learning and career growth opportunities.
- Why this job: Join a growing brand and make an impact in recruitment while developing your leadership skills.
- Qualifications: Strong client management, data literacy, and leadership skills required.
The predicted salary is between 45000 - 55000 £ per year.
Location: London Office
Flexibility: 80% required in the office. Hybrid option available after probation.
Reporting to: Account Director
The Account Manager is responsible for end-to-end delivery of recruitment services across assigned client RPO accounts. This role oversees recruiter performance, ensures SLA adherence, manages client relationships, drives process improvement, and is accountable for overall delivery quality and financial performance of the accounts.
- Client Relationship Management: Lead regular client meetings to review performance, present KPI reporting, and provide market insights and workforce planning advice. Manage client expectations around hiring timelines, candidate pipelines, and market conditions while identifying opportunities to grow existing accounts.
- Delivery Management: Manage, coach, and develop employees supporting the accounts, conducting regular 1:1s and performance reviews. Ensure high standards of candidate quality, stakeholder management, accountability, and effective workload distribution across the team.
- Commercial & Strategic Management: Support the commercial success of the account through capacity planning, hiring forecasts, revenue and margin monitoring, and contributing to contract renewals and account growth opportunities.
Strong data literacy, comfortable presenting to Senior Executives, good attitude, resilience, networking skills, candidate control skills, and leadership skills are essential. Strong client leadership, stakeholder management, and commercial awareness skills, with the ability to build trusted relationships and confidently manage expectations across multiple accounts are required. You demonstrate resilience, accountability, and a proactive approach to problem solving, with the ability to oversee recruitment delivery, manage competing priorities, and drive performance against KPIs and SLAs.
Established in 2012 with the aim to be a vibrant and dynamic recruitment company who genuinely understands their clients and gives back to their employees, we have since grown into a recognised global brand. With offices located in London and New York, our skilled consultants work in partnership with some of the world’s most successful companies engaging in Mission Critical projects.
Our team consists of diverse, determined, and resilient individuals, to whom we provide the tools and training they need to perform at their peak. They embody Thor's growth mindset and embrace a culture of lifelong learning, ensuring that we continually evolve to meet the changing needs of both our clients and candidates.
Mission Critical Talent Experts | Thor
Manager, Account Executive employer: Thor
At Thor, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and resilience. Our London office provides a dynamic environment where employees are equipped with the tools and training necessary for success, alongside opportunities for hybrid working after probation. With a strong focus on employee development and a commitment to understanding our clients' needs, we ensure that our team members thrive in their roles while contributing to meaningful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Account Executive
✨Dive into the Talent Acquisition Community
Get involved with communities specifically aimed at talent acquisition and recruitment. Follow popular forums, like the HR and recruitment threads on LinkedIn Groups or join Talent Acquisition Meetups in your area. Networking with fellow recruiters and industry experts can lead to hidden job opportunities and insider tips!
✨Show Off Your Expertise at Recruitment Events
Attend recruitment fairs and industry conferences where companies, including Thor, often showcase their hiring needs. Not only can you meet potential employers face-to-face, but you can also demonstrate your passion and knowledge about the field. Make sure you've got some thoughtful questions ready to impress!
✨Leverage Your University Connections
If you’re a recent grad or still connected to your university, tap into their career services. Many universities have exclusive job boards and connections with companies eager to hire fresh talent in recruitment roles. Plus, you never know who might be able to put in a good word for you at places like Thor!
✨Tailor Your Digital Footprint
Make sure your online presence reflects your passion for talent acquisition. Share articles, join discussions, and post about trends in recruiting to establish yourself as a knowledgeable candidate. Recruiters often check candidates out online, so use platforms like LinkedIn to showcase your insights and enthusiasm for discovering the right talent!
We think you need these skills to ace Manager, Account Executive
Some tips for your application 🫡
Showcase Your Passion for Talent Acquisition:In your cover letter, let your passion for recruiting shine through! Talk about what drew you to talent acquisition. Share experiences where you helped others find their dream jobs or any times you've been involved in hiring processes – it’ll show us at Thor that you're genuinely invested in the field.
Highlight Relevant Skills and Certifications:Make sure your CV includes any relevant skills or certifications related to recruiting. Mentioning your knowledge of applicant tracking systems, personality assessments, or even any HR-related qualifications can set you apart. This way, we can see straight away that you're not just any candidate but one with the necessary tools for talent acquisition.
Tailor Your CV for the Job:When applying for Manager, Account Executive at Thor, tailor your CV to reflect the job description. Highlight previous experiences in recruitment, candidate sourcing, or employee engagement that align with what we’re after. Personalisation shows we’re not just another checkbox on your job applications!
Bring Your Unique Perspective:In your cover letter, don't hesitate to share your unique perspective on what makes a good recruiter. Whether it's building strong candidate relationships or your approach to diversity in hiring, your insights can resonate well with our team. We love a fresh take, so let it shine!
How to prepare for a job interview at Thor
✨Know Your Sourcing Strategies
In the talent acquisition world, it’s all about knowing the best sourcing strategies. Be prepared to discuss specific techniques you’ve used to find and attract top talent, whether that’s through social media, networking events, or innovative outreach methods. Bring examples that showcase your capability!
✨Value of Employer Branding
Employer branding is a huge part of recruitment, so be ready to chat about how you’ve contributed to building an attractive company image. Think about how you’d pitch Thor to potential candidates and maintain a consistent brand image across platforms.
✨Demonstrate Your Interviewing Skills
Since this is a full-time gig, hiring managers will want to see your interviewing prowess. Prepare for mock interview scenarios where you might need to assess candidates' cultural fit and skill set. Practise asking competency-based questions to demonstrate your systematic approach.
✨Engage with Data and Metrics
Being data-driven is key in talent acquisition! Expect to discuss how you’ve used recruiting metrics to refine your strategies. Familiarise yourself with common KPIs, like time-to-fill and candidate satisfaction scores, and be ready to back up your insights with data!
