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- Tasks: Manage enterprise accounts and ensure exceptional customer service in a hybrid role.
- Company: Join a leading company in the tech infrastructure sector with a focus on colocation.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for career advancement.
- Other info: Work in a collaborative environment with a proactive, customer-first mindset.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: 2-4 years in account management or high-level customer service required.
The predicted salary is between 35000 - 45000 £ per year.
Account Manager (Enterprise Accounts) – Colocation. There is no requirement for cold calling or new business prospecting.
Requirements:
- We are looking for a motivated individual with 2–4 years of professional experience who is ready to take the next step in their career.
Experience:
- A background in account management or high-level customer service is essential.
Communication:
- Exceptional verbal and written skills, with the ability to manage professional stakeholders.
Attitude:
- A proactive, "customer-first" mindset with a focus on problem-solving.
Location:
- This is a hybrid role. The preference is for the successful candidate to be in the London Head Office 2–3 days per week.
Nice-to-Haves:
- Industry Knowledge: Previous experience in Colocation Data Centers or the broader tech infrastructure sector.
- Sales Background: While no cold BD is required, a background in bringing on new business is a bonus for identifying expansion opportunities.
- Service Excellence: Any background in high-touch customer service environments.
Account Manager - Data Centres employer: Thor
Contact Detail:
Thor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Data Centres
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in data centres or account management. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show off your proactive, customer-first mindset, so think of examples where you've solved problems for clients in the past.
✨Tip Number 3
Practice your communication skills! Since this role involves managing professional stakeholders, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or use online resources.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Account Manager - Data Centres
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in account management and customer service, and don’t forget to showcase any relevant skills that align with our 'customer-first' mindset.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your proactive attitude and problem-solving skills, and how they can benefit our team at StudySmarter.
Showcase Your Communication Skills: Since exceptional communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and don’t hesitate to demonstrate your ability to manage stakeholders effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Thor
✨Know Your Stuff
Make sure you brush up on your knowledge of colocation data centres and the tech infrastructure sector. Familiarise yourself with common industry terms and trends, as this will show your enthusiasm and understanding of the role.
✨Showcase Your Communication Skills
Since exceptional verbal and written communication is key for this position, practice articulating your thoughts clearly. Prepare examples of how you've effectively managed stakeholders in the past to demonstrate your ability to communicate professionally.
✨Emphasise Your Customer-First Mindset
Be ready to discuss specific instances where you've put the customer first. Highlight your problem-solving skills and how you've gone above and beyond to ensure service excellence in previous roles.
✨Prepare for Hybrid Work Questions
As this is a hybrid role, think about how you can effectively manage your time between home and the office. Be prepared to discuss your strategies for staying productive and connected with your team while working remotely.