At a Glance
- Tasks: Lead a dynamic team to enhance global electronic quality systems and ensure compliance.
- Company: Join a leading pharmaceutical company committed to quality and innovation.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Why this job: Make a real impact in quality assurance while developing your leadership skills.
- Qualifications: Bachelor’s degree in a relevant field or significant experience in quality systems.
- Other info: Collaborative environment with a focus on continuous improvement and career advancement.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Job Description
Position: Global Quality Team Leader (Systems)
Department/Function: Global Quality – Electronic Quality Systems
Reports to: Global Quality Systems Manager
Direct Reports: Quality Specialist (Systems); Senior Quality Specialist (Systems)
Role Objective
Lead a multi‑site team of Quality Systems professionals to provide, maintain and continuously improve global electronic quality systems and solutions, ensuring compliance with internal standards and applicable regulations.
Key Responsibilities
- Team Leadership & Mentoring
- Guide and develop Specialists/Senior Specialists to ensure effective development, implementation and maintenance of electronic quality systems in line with regulatory and internal requirements.
- Planning & Resource Management
- Coordinate team activities, plan resources against business/project needs, generate work estimates and commit to realistic delivery timelines.
- Performance & Escalation Management
- Monitor team and personal progress, report status and risks to the Global Quality Systems Manager, and promptly escalate issues impacting quality or timelines.
- Audit & Inspection Support
- Support local site QA during client audits and regulatory inspections as required.
- Stakeholder Collaboration
- Collaborate with cross‑functional stakeholders to gather, clarify and document precise business and technical requirements.
- Design & Decision Support
- Support system design decisions and issue resolution; prepare materials to secure wider business and quality approvals when needed.
- Operational Support & Service
- Manage and respond to queries/requests to provide timely, effective support for electronic quality system issues and enhancements.
- Lifecycle Documentation
- Develop, review and approve computerised system lifecycle documentation to establish and maintain compliant systems aligned to company requirements, regulations and industry best practice.
- Change Management
- Facilitate all aspects of Quality System change control, including preparation and review of computerised system change documentation.
- People Management
- Support recruitment, onboarding and training of new team members; deliver ongoing training and development.
- Performance Management
- Conduct annual performance appraisals and regular check‑ins.
- Metrics & KPIs
- Monitor adherence to Quality metrics/KPIs and drive corrective and preventive actions as needed.
- Project Delivery
- Take actions necessary to ensure successful delivery of Quality System projects across all global sites.
General Responsibilities
- GxP Compliance: Ensure GMP is adhered to in all areas of work and champion a quality‑excellence mindset that assures safe and efficacious product for patients.
- PQMS Engagement: Complete and proactively manage quality records in accordance with timelines; contribute to continuous improvement of the Pharmaceutical Quality System.
- Health, Safety & Environment: Follow company HSE procedures and report accidents/unsafe conditions.
- Training & Development: Complete required training before performing duties; ensure training is current and recorded.
- HR Policies: Adhere to HR policies, including absence procedures.
- Communication: Share relevant information within the department; provide regular updates to line management on projects and responsibilities.
- Equal Opportunities: Support a neutral and respectful work environment free from bullying/harassment.
- Core Competencies: Execute responsibilities in accordance with the company’s core competency framework.
Person Specification
Position: Global Quality Team Leader (Systems)
Reports to: Global Quality Systems Manager
Direct Reports: Quality Specialist (Systems); Senior Quality Specialist (Systems)
Qualifications
- Essential: Bachelor’s degree in a Scientific or Technical discipline or significant relevant experience in a comparable technical role.
- Desirable: Bachelor’s degree (or equivalent) in Computer Science or related discipline.
Experience
- Essential:
- Significant experience working within an established Quality System in the pharmaceutical industry.
- Demonstrated collaboration with cross‑functional teams and stakeholders at all organisational levels as part of project teams.
- Line management/people leadership experience.
- Desirable:
- ~2 years’ supervisory experience.
- Experience contributing to design and/or implementation of enterprise‑level computer systems.
- Working knowledge of Computer Systems Validation (CSV).
- Experience in testing of computerised systems.
Key Skills & Knowledge
- Essential:
- Ability to map and optimise processes using appropriate software tools.
- Excellent communication skills (verbal, written, listening).
- Strong organisation, planning and prioritisation in high‑volume, varied workloads.
- High attention to detail under pressure.
- Proven leadership skills with a track record of managing and developing high‑performing teams.
- Desirable:
- Knowledge of global regulations and guidance relevant to quality systems and CSV (e.g., FDA, EMA, ICH).
- Strong problem‑solving and analytical ability.
Core Competencies (Company Framework)
- Results Delivery: Delivers on time within constraints; drives quality and excellence.
- Proactive Solutions: Uses experience and logic to make sound decisions; seeks practical and innovative methods.
- Leads by Example: Promotes a clear mission; role‑models teamwork and development.
- Communication: Communicates clearly and transparently; fosters effective information flow.
- Customer Focus: Exceeds expectations of internal/external customers; values high‑quality service.
- Job‑Specific Knowledge: Demonstrates and develops role‑specific knowledge; follows SOPs and correct procedures.
Global Quality Team Leader (Systems) employer: Thor Companies
Contact Detail:
Thor Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Quality Team Leader (Systems)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to reflect how your experience aligns with their values and goals. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. The more comfortable you are speaking about your skills and experiences, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and appreciation for their time.
We think you need these skills to ace Global Quality Team Leader (Systems)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Global Quality Team Leader role. Highlight your experience in quality systems and leadership, and don’t forget to mention any relevant qualifications or projects that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that demonstrate your ability to lead teams and manage quality systems effectively.
Showcase Your Skills: In your application, be sure to showcase your skills in communication, organisation, and problem-solving. These are key competencies for the role, so provide examples of how you've used them in past positions.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Thor Companies
✨Know Your Quality Systems
Make sure you brush up on your knowledge of electronic quality systems, especially in the pharmaceutical industry. Be ready to discuss your experience with Computer Systems Validation (CSV) and how you've contributed to the design or implementation of such systems.
✨Showcase Your Leadership Skills
As a Global Quality Team Leader, you'll need to demonstrate your ability to lead and mentor a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to performance management and development.
✨Prepare for Stakeholder Collaboration
Expect questions about how you collaborate with cross-functional teams. Think of specific instances where you've gathered and clarified business requirements, and be ready to explain your communication style and how you ensure effective information flow.
✨Emphasise Your Problem-Solving Abilities
Be prepared to discuss challenges you've faced in previous roles and how you resolved them. Highlight your analytical skills and provide examples of how you've optimised processes or driven corrective actions in line with quality metrics.