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- Tasks: Manage customer onboarding projects and provide installation support.
- Company: Leading information services company in Greater London with a focus on innovation.
- Benefits: Flexible work environment and opportunities for career growth.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Advanced knowledge of Microsoft environments and strong communication skills.
- Other info: Remote-eligible position with a focus on technical troubleshooting.
The predicted salary is between 36000 - 60000 £ per year.
A leading information services company in Greater London is looking for a Technical Onboarding Advocate to manage customer onboarding projects. The ideal candidate will have advanced knowledge of Microsoft environments and experience installing software.
Responsibilities include:
- Liaising with clients
- Tracking project tasks using Certinia
- Providing installation support
Candidates should demonstrate strong communication skills and the ability to troubleshoot technical issues. This position offers opportunities for career growth and a flexible work environment.
Technical Onboarding Advocate — Remote-Eligible & Impactful employer: Thomson Reuters
Contact Detail:
Thomson Reuters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Onboarding Advocate — Remote-Eligible & Impactful
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by practising common questions related to technical onboarding. We should also be ready to showcase our troubleshooting skills with real-life examples. This will help us stand out as the go-to person for installation support!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, we can tailor our application to highlight our experience with Microsoft environments and project management tools like Certinia.
We think you need these skills to ace Technical Onboarding Advocate — Remote-Eligible & Impactful
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your advanced knowledge of Microsoft environments and any relevant experience you have with software installation. We want to see how your skills align with the role!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to describe your experience and how it relates to managing customer onboarding projects. We appreciate a well-structured application!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific responsibilities mentioned in the job description. It shows us you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Thomson Reuters
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft environments and software installation processes. Be ready to discuss specific tools and techniques you've used in the past, as this will show your expertise and confidence in handling technical tasks.
✨Show Off Your Communication Skills
Since you'll be liaising with clients, practice articulating complex technical concepts in simple terms. Prepare examples of how you've successfully communicated with clients or team members in previous roles, as this will highlight your ability to connect with others.
✨Familiarise Yourself with Certinia
If you haven't already, take some time to learn about Certinia and how it tracks project tasks. Being able to discuss its features and how you would use it in your role will demonstrate your proactive approach and readiness to hit the ground running.
✨Prepare for Troubleshooting Scenarios
Think of common technical issues you've encountered and how you resolved them. During the interview, be prepared to walk through your thought process when troubleshooting, as this will showcase your problem-solving skills and ability to think on your feet.
