At a Glance
- Tasks: Help clients maximise subscription value and build strong relationships.
- Company: The Insurer, part of Reuters Professional, known for its commitment to customer success.
- Benefits: Competitive salary, training opportunities, and a collaborative work environment.
- Other info: Join a dynamic team focused on improving customer retention.
- Why this job: Be a strategic advisor and make a real difference in customer experiences.
- Qualifications: Experience in customer success and strong communication skills.
The predicted salary is between 50000 - 60000 £ per year.
The Insurer, part of Reuters Professional, is seeking a Customer Success Manager in Greater London to help clients maximise value from subscriptions and build lasting relationships.
You’ll monitor health, drive adoption, and act as a strategic advisor while delivering training and insights.
This 1-year fixed-term contract involves collaborating with sales, editorial, and product teams to improve customer experience and retention.
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We think you need these skills to ace Strategic Customer Success Partner
Customer Relationship Management
Client Engagement
Value Maximisation
Training Delivery
Strategic Advisory
Collaboration
Customer Experience Improvement
