Senior Applied Scientist, Search - NLP/GenAI

This position is based in either Zug, Switzerland or London, UK. Want to use your experience of building search-led AI solutions to enhance our leading products in the tax, legal and professional services industries? Document understanding is a foundational intelligence layer that powers every major capability across our legal AI platform, from search and information extraction to agentic reasoning in products like Westlaw, PracticalLaw, and CoCounsel.

In this new role, you'll build state-of-the-art semantic chunking, document enrichment, and knowledge graph construction systems that serve as the cognitive foundation multiple product teams depend on, working across authoritative legal, tax and accounting content and extraordinarily diverse customer data. This is a rare opportunity to solve publishing-quality research problems with immediate production impact—your innovations will directly shape how millions of legal professionals research, analyze, and reason over complex legal documents while advancing the capabilities that enable the next generation of intelligent legal AI agents.

About The Role

• Innovate & Deliver: Design, build, test, and deploy end-to-end AI solutions for complex document understanding tasks in the legal domain. Develop advanced models for semantic chunking of lengthy, non-uniformly structured legal documents with adjustable granularity levels for different use cases. Build document enrichment systems that classify documents according to legal and customer-defined taxonomies and extract rich metadata. Create LLM-based knowledge graph construction pipelines that extract and link heterogeneous legal knowledge including citations, entities, and legal concepts across diverse legal content. Develop scalable synthetic data generation systems to support model training, simulate complex legal research queries and generate hallucination-free answers. Work in collaboration with engineering to ensure well-managed software delivery and reliability at scale.
• Evaluate & Optimize: Develop comprehensive data and evaluation strategies for both component-level and end-to-end quality, leveraging expert human annotation and synthetic data generation. Apply robust training and evaluation methodologies that balance model performance with latency requirements, particularly for SLM-based solutions. Apply knowledge distillation techniques to compress large models into efficient SLMs suitable for production deployment.
• Drive Technical Decisions: Independently determine appropriate architectures for challenging document understanding problems including: semantic chunking strategies that handle diverse document formats, preserve legal document structure, and adapt to different granularity needs; document classification approaches that work across varying legal taxonomies and generalize to customer-defined schemas; LLM-based knowledge extraction methods that handle challenges like citation recognition errors and contextual references; multi-document reasoning architectures for generating synthetic multi-hop queries that reflect complex legal research patterns. Balance accuracy, efficiency, and scalability while solving real-world challenges like handling diverse document formats and content types.
• Align & Communicate: Partner closely with Engineering and Product teams to translate complex legal document understanding challenges into scalable, production-ready solutions. Engage stakeholders across multiple product lines to deeply understand use case requirements, shaping objectives that align document understanding capabilities with diverse business needs including next-generation search and deep legal research.
• Advance the Field: Maintain scientific and technical expertise in one or more relevant areas as demonstrated through product deliverables, published research at top venues (e.g., ACL, EMNLP, ICLR, NeurIPS, SIGIR, KDD), and intellectual property.

About You

• PhD in Computer Science, AI, NLP, or a related field, or a Master’s with equivalent research/industry experience.
• Demonstrable hands-on experience building and deploying document understanding systems, information extraction pipelines, or knowledge graph construction using deep learning, LLMs and NLP methods.
• Proven ability to translate complex document understanding problems into innovative AI applications that balance accuracy and efficiency.
• Professional experience scaling yourself and leading through others, in an applied research setting.
• Strong programming skills (e.g., Python) and experience with modern deep learning frameworks (e.g., PyTorch, Hugging Face Transformers, DeepSpeed).
• Publications at relevant venues such as ACL, EMNLP, ICLR, NeurIPS, SIGIR, KDD.

Technical Qualifications

• Deep understanding of document understanding fundamentals: document layout analysis, semantic chunking approaches beyond fixed-size or paragraph-based methods, document classification handling hierarchical taxonomies, imbalanced multi-label classification, and adapting to domain-specific schemas.
• Expertise in knowledge extraction and knowledge graph construction: entity recognition and linking, relation extraction, citation parsing, and building graph representations from unstructured text.
• Expertise in LLM-based information extraction, few-shot and multi-task learning, post-training and knowledge distillation.
• Solid understanding of synthetic data generation techniques for NLP, including query-answer generation with verification and scalable data augmentation for training specialized models.
• Solid understanding of efficiency optimization including knowledge distillation, model compression, and designing SLM-based solutions that balance performance with computational constraints.
• Solid understanding of DL/ML approaches used for NLP tasks.
• Experience designing annotation workflows, creating high-quality labeled datasets with clear guidelines, and developing evaluation frameworks for document understanding tasks.

What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.