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- Tasks: Join the fast-paced Master Control Room to ensure live news reaches millions.
- Company: Reuters is a leading global news provider, committed to integrity and unbiased reporting.
- Benefits: Enjoy competitive pay, global career opportunities, and perks like paid volunteering days.
- Why this job: Be part of a dynamic team shaping the future of journalism and media technology.
- Qualifications: Experience in broadcast TV, knowledge of video formats, and strong problem-solving skills required.
- Other info: Work various shifts, including nights, with potential travel at short notice.
The predicted salary is between 42000 - 84000 £ per year.
MCR Technical Operations Engineer – Reuters
Join to apply for the MCR Technical Operations Engineer – Reuters role at Thomson Reuters
MCR Technical Operations Engineer – Reuters
Join to apply for the MCR Technical Operations Engineer – Reuters role at Thomson Reuters
Direct message the job poster from Thomson Reuters
This position is based in Canary Wharf, London.
Want to be part of the Master Control Room at one of the world\’s leading news agencies? Want to play a crucial role in ensuring that live and breaking content reaches and informs millions of consumers around the world? This might be the role for you.
Reuters is seeking an experienced Technical Operations Engineer for our TV Support & Operations team based in London. As a Technical Operations Engineer, you will primarily work in our fast-paced, 24/7 London Master Control Room (MCR) operation, which is responsible for the technical assessment, co-ordination and supervision of incoming news feeds and transmission of news coverage to Reuters video products.
You\’ll also use your technical acumen to assist with other key areas such as technical planning, equipment testing, preparation and deployment, and direct operational support of news and video equipment in the field.
About The Role
As Technical Operations Engineer at Reuters, you will:
- Work in the London MCR, as part of the wider global TV operations team.
- Ensure the successful delivery of Reuters editorial content. You\’ll configure, route, supervise and co-ordinate video/audio signals from linear and file-based sources.
- Supervise and assess signal qualities, ensuring that all areas of the operation run to a high technical standard, and will take a key role in the preparation, testing and deployment of equipment for field operations.
- Perform proactive health checks to ensure key systems are functional and will conduct first-level fault diagnosis. You\’ll use your problem solving skills to quickly identify service-affecting issues and will work with support teams globally to ensure they are professionally addressed.
- Continually review and optimise operational protocols to ensure they meet business needs.
- Produce high quality operational documentation in support of MCR operations and to ensure continuity of service across the team.
- Work various shift patterns as required, including night shifts. Possibility of travel at short notice.
About You
You\’re a fit for the role of Technical Operations Engineer at Reuters if you have:
- Previous experience in a broadcast TV environment.
- Demonstrable knowledge of video (including associated signal formats and standards), compression/conversion techniques for linear and file based video and file transmission methods.
- Practical knowledge of IT infrastructure and connectivity, TCP/IP networking and multi VLAN networks.
- Knowledge and experience of IP based video delivery, including associated technical standards and transport protocols.
- Quality assessment skills required to supervise TV operations to a high technical standard.
- Good levels of situational awareness and the ability to work efficiently under pressure.
- Good written and verbal communication skills for the clear flow of detailed information.
- Willingness and pro-activity to assist in all areas of the operation plus an ability to work independently or as part of a team.
- The ability to understand our customers\’ requirements and the consultative problem solving skills to ensure we\’re adopting the most appropriate solution to meet their needs.
Please Note: Completed applications must be submitted by 23:59 (BST) on Sunday 3rd August 2025.
What’s in it For You?
At Reuters, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:
- Global Career: As a global company, we can offer a truly international career and progression opportunities.
- Learning & Development: On the job learning and coaching. We also have a dedicated training team focused on the continuous development of our journalists.
- Industry Competitive Benefits: We offer competitive salary packages and market leading benefits including paid volunteering days.
- Perks: Work alongside Pulitzer Prize-winning journalists and a team who provide unmatched, award-winning coverage of the world’s most important stories.
About Reuters
Reuters is the world’s largest multimedia news provider. Founded in 1851, it is committed to the Trust Principles of independence, integrity and freedom from bias. With unmatched coverage in over 16 languages, and reaching billions of people worldwide every day, Reuters provides trusted intelligence that powers humans and machines to make smart decisions. It supplies business, financial, national and international news to professionals via desktop terminals, the world\’s media organizations, industry events and directly to consumers.
About Thomson Reuters
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com.
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MCR Technical Operations Engineer - Reuters employer: Thomson Reuters
Contact Detail:
Thomson Reuters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MCR Technical Operations Engineer - Reuters
✨Tip Number 1
Familiarise yourself with the latest broadcast technologies and standards. Understanding video signal formats, compression techniques, and IP-based video delivery will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the broadcasting industry, especially those who work at Reuters or similar organisations. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations for the role.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully diagnosed and resolved technical issues under pressure. This will demonstrate your problem-solving skills and ability to thrive in a fast-paced environment.
✨Tip Number 4
Stay updated on current events and trends in the media landscape. Being knowledgeable about the news industry will not only help you understand Reuters' operations better but also show your genuine interest in the role.
We think you need these skills to ace MCR Technical Operations Engineer - Reuters
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in a broadcast TV environment. Emphasise your technical skills related to video formats, IT infrastructure, and problem-solving abilities that align with the requirements of the Technical Operations Engineer role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the news industry and your understanding of Reuters' mission. Mention specific experiences that demonstrate your ability to work under pressure and your proactive approach to problem-solving.
Highlight Relevant Skills: In your application, clearly outline your knowledge of IP-based video delivery, signal quality assessment, and any experience with TCP/IP networking. Use examples from your past roles to illustrate these skills effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in a fast-paced environment like the Master Control Room.
How to prepare for a job interview at Thomson Reuters
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of video signal formats, compression techniques, and IP-based video delivery. Be prepared to discuss specific technologies you've worked with in the past and how they relate to the role.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled technical issues in a fast-paced environment. Highlight your ability to perform fault diagnosis and how you’ve worked with teams to resolve service-affecting problems.
✨Emphasise Teamwork and Communication
Since this role involves working closely with various teams, showcase your communication skills. Provide examples of how you've collaborated with others to ensure smooth operations and how you’ve communicated complex information clearly.
✨Prepare for Shift Work and Flexibility
Be ready to discuss your availability for various shift patterns, including nights. Show that you're adaptable and willing to travel at short notice, as this is crucial for the role in a 24/7 operation.
