Trial Specialist in London

Responsible for increasing revenue, retention, usage, and customer preference for CoCounsel, Westlaw and Practical Law through targeted training and trial support. Maintains relationships with existing named accounts and provides technical and administrative product information, demonstrations, and/or product training focused on CoCounsel and OLI products.

About the Role:

• Conduct individual ROI sessions with each CoCounsel trial participant
• Drive trial usage at the individual user level for CoCounsel
• Host small group sessions to demonstrate CoCounsel's value and features
• Gather user testimonials specific to CoCounsel
• Compile trial success reporting during and at the conclusion of each CoCounsel trial
• Effectively partner with sales and solutions consultants on net new sales opportunities

Primary product focus: CoCounsel Legal, inclusive of Practical Law and Westlaw

About You:

• Experience of working with Legal AI is an advantage.
• A legal work background, either as a lawyer or in a legal operations, legal project manager or similar role is preferred
• Possess strong communication and presentation skills, especially via telephone/virtual calls.
• Be a dynamic presenter and quick thinker, experienced in presenting with the personal gravitas to instil confidence in Thomson Reuters and our products
• Demonstrate a high degree of professionalism
• Maintain a customer-centric focus
• Have well-developed negotiation skills
• Resourceful and highly organized self-starter with the ability to juggle multiple priorities and operate successfully in a complex, dynamic, fast-paced, highly collaborative, and continuously evolving environment.
• Can work independently and as part of a team in a fast-paced, changing environment.
• Self-driven and proactive to learn about new skills.
• Ability to successfully work in an agile environment. Ability to thrive amidst ambiguity and adapt to shifting circumstances
• Strong collaboration, teamwork and relationship building skills across multiple functions and levels in the organization to develop joint solutions

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us: Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.