Thomson Reuters is seeking a Customer Success Manager to join our customer success team. You will onboard and train customers on our software, develop strategies to drive product adoption and maximize usage, and manage accounts to ensure customer needs are met while supporting the sales team.
You’ll serve as a trusted advisor, understanding business needs, developing tailored use cases, and ensuring successful adoption of our solutions, primarily with HighQ, CoCounsel, and Contract Express.
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Strategic Customer Success Manager – Legal Tech & AI in London employer: Thomson Reuters
Thomson Reuters is an exceptional employer, offering a dynamic work environment where innovation thrives and employees are empowered to lead the development of cutting-edge AI solutions. With a strong commitment to work-life balance, comprehensive benefits, and a culture that prioritises inclusion and professional growth, employees can expect to make a meaningful impact while advancing their careers in a globally recognised organisation. The hybrid work model and opportunities for community engagement further enhance the appeal of working in London, a vibrant hub for technology and legal expertise.
