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- Tasks: Enhance customer engagement and create tailored solutions for clients in legal tech.
- Company: Leading legal technology firm based in Greater London.
- Benefits: Hybrid work model, collaborative culture, and opportunities for professional growth.
- Why this job: Make a real impact by driving measurable outcomes for legal professionals.
- Qualifications: Legal background and experience in customer success roles.
- Other info: Join a dynamic team focused on excellent customer relationships.
The predicted salary is between 36000 - 60000 £ per year.
A leading legal technology firm based in Greater London is seeking a Customer Success Manager to enhance customer engagement and value realization. The ideal candidate will have a legal background and experience in customer success roles, focused on creating tailored solutions for clients. This position offers a hybrid work model and emphasizes collaboration across teams to foster excellent customer relationships and drive measurable outcomes for legal professionals.
Strategic CSM, Legal Tech & AI Solutions in London employer: Thomson Reuters
Contact Detail:
Thomson Reuters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic CSM, Legal Tech & AI Solutions in London
✨Tip Number 1
Network like a pro! Reach out to connections in the legal tech space and let them know you're on the hunt for a Customer Success Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Understand their customer success strategies and think about how your legal background can add value. We want to see you shine as the perfect fit for enhancing customer engagement!
✨Tip Number 3
Showcase your problem-solving skills! In your conversations, share examples of how you've created tailored solutions for clients in the past. This will demonstrate your ability to drive measurable outcomes, which is key for a role focused on customer success.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let's get you that dream job in legal tech!
We think you need these skills to ace Strategic CSM, Legal Tech & AI Solutions in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your legal background and any customer success experience. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about legal tech and how you can create tailored solutions for our clients. Let us know what makes you the perfect fit for this role.
Showcase Your Collaboration Skills: Since this role emphasises teamwork, share examples of how you've successfully collaborated with others in previous roles. We love to see how you can foster excellent relationships across teams!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Thomson Reuters
✨Know Your Legal Tech
Make sure you brush up on the latest trends in legal technology and AI solutions. Familiarise yourself with how these tools can enhance customer engagement and value for clients. This knowledge will show your passion for the industry and your ability to provide tailored solutions.
✨Showcase Your Customer Success Experience
Prepare specific examples from your previous roles where you've successfully enhanced customer relationships or driven measurable outcomes. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Emphasise Collaboration Skills
Since this role involves working across teams, be ready to discuss how you've collaborated with different departments in the past. Highlight any experiences where teamwork led to improved customer satisfaction or successful project outcomes.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer success and how they measure value realisation. This not only shows your interest in the role but also helps you gauge if the company aligns with your values and career goals.
