At a Glance
- Tasks: Build and nurture relationships with strategic clients while ensuring their needs are met.
- Company: Join Thomson Reuters, a global leader in trusted content and technology.
- Benefits: Enjoy flexible work arrangements, competitive benefits, and career development opportunities.
- Other info: Be part of an inclusive culture that values your unique background and perspective.
- Why this job: Make a real-world impact by helping clients pursue justice and transparency.
- Qualifications: High energy, problem-solving skills, and prior account management experience preferred.
The predicted salary is between 40000 - 50000 £ per year.
Reporting to the Strategic Sales Manager, this is an exciting opportunity to join the Strategic Sales team in a role designed to support our growth by nourishing, building and growing relationships with our strategic clients. Responsible for working with our existing strategic accounts you will be one of the main points of contact for our customers by being their ‘Trusted Adviser’.
About The Role:
- Working hand-in-hand with the Strategic Client Directors you will be responsible for the client renewal schedule and ensuring that the necessary contracts are issued and closed on time and in line with Sales targets.
- The Strategic Client Executive will collaborate and co-ordinate with the Account Director and wider business partners to ensure we are meeting all the needs and changing demands for the set of clients assigned to your territory.
- The Strategic Client Executive is responsible for maintaining Account Plans and Contact for all your strategic accounts that have both short-term objectives and long-term goals.
- Speaking with customers on a regular basis to confirm client experience and satisfaction – this is a client customer success role.
- Coordinating with multiple departments and teams to ensure wider sales objectives and performance goals are met.
- Delivering exceptional service and being at the forefront of owning and fixing client issues and challenges.
- Proactively establishing professional and productive relationships with stakeholders in client accounts.
- Ensuring client invoices are understood, reconcile to requirements and when disputed work with the AR Team and client to resolve.
- Assessing, clarifying, and validating customer requirements, needs, and goals on a consistent basis.
- Managing new client onboarding, training and support.
About You:
- High Energy
- Proactive and motivated to go above and beyond to keep customers happy
- A problem-solving mentality
- Superior communication skills (both written and oral) and comfortable presenting and speaking to senior-level executives
- Outstanding organizational skills and the ability to manage multiple moving parts and accounts simultaneously
- Proven experience developing creative solutions to clients’ out of the ordinary problems.
- Leadership skills with an empathetic approach – our success is based on our clients’ success so you must be ready to drop everything at a moment’s notice to help.
- Prior experience in Account Management
- Legal background preferred
What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media.
Strategic Client Executive in London employer: Thomson Reuters
As an Editor at The Insurer, you will thrive in a dynamic and supportive work environment located in the heart of London, where innovation meets collaboration. Our hybrid work model promotes flexibility, allowing you to balance personal and professional commitments while benefiting from comprehensive career development programmes tailored to help you excel in your role. With a strong emphasis on social impact and employee wellbeing, we offer competitive benefits that include mental health days, volunteer opportunities, and resources for your overall wellness, making us an exceptional employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Client Executive in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Strategic Client Executive at Thomson Reuters, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Thomson Reuters. Tailor your message to explain why you’re drawn to them and how you can contribute as a Strategic Client Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Strategic Client Executive in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Thomson Reuters:When writing your cover letter, make sure to tailor your message specifically for Thomson Reuters. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Thomson Reuters
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Thomson Reuters that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Thomson Reuters that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Thomson Reuters’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
