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- Tasks: Lead exciting global content campaigns and collaborate with top journalists and producers.
- Company: Join Thomson Reuters, a leader in trusted journalism and innovative content solutions.
- Benefits: Enjoy flexible work arrangements, competitive benefits, and career development opportunities.
- Other info: Be part of a diverse team committed to inclusion and social impact.
- Why this job: Shape impactful programmes that reflect quality and credibility while making a real-world impact.
- Qualifications: Experience in project management and branded content delivery with strong client-facing skills.
The predicted salary is between 55000 - 65000 ÂŁ per year.
Reuters’ Professional division creates high‑impact, branded content programmes for some of the world’s most respected global brands. We’re looking for an experienced Senior Project Manager to join our global programme management team, playing a pivotal role in delivering work across Reuters Plus and Reuters Events.
In this role, you’ll sit at the heart of how Reuters brings premium custom content and event-led programmes to life. You’ll partner closely with world‑class journalists, producers, strategists and commercial teams to deliver complex, high‑profile campaigns—ensuring every project is delivered on time, on budget, and to the highest editorial and operational standards.
Combining strong commercial awareness with outstanding project management and client‑facing skills, you’ll be a trusted lead for our clients and internal stakeholders alike—championing operational excellence while keeping client objectives and experience front and centre. This is a great opportunity to shape impactful global programmes and help deliver work that reflects Reuters’ reputation for quality, credibility and innovation.
About the Role
- Own the operational delivery of multiple concurrent content campaigns, setting clear plans, timelines, and ownership from kickoff through completion.
- Lead end‑to‑end execution across Reuters Plus and Reuters Events, partnering with editorial, production, design, audience development, paid social, media planning, Ad Ops, and external vendors.
- Manage scope, schedules, budgets, and quality rigorously—identifying risks early and driving practical, solutions‑focused decisions.
- Support the pre‑sale process by partnering with Sales and Content Strategy on RFP responses, including budgets, resourcing models, content mixes, and delivery plans.
- Assess feasibility and delivery impact during pre‑sale to protect quality, timelines, and commercial margins.
- Plan and deliver event‑related client programmes, including sponsored content and integrated media packages, aligning cross‑functional teams and proactively managing dependencies and timelines.
About You
- Strong understanding of branded content and event production, including delivery of advertiser‑funded programmes.
- Proven experience managing complex, multi‑workstream projects with tight timelines, budgets, and diverse stakeholders.
- Confident client‑facing communicator, able to lead meetings, manage expectations, and translate complexity into actionable plans.
- Sound judgment and operational rigor, with a practical, solution‑oriented approach under deadline pressure.
- Experience supporting paid distribution and/or ad operations for custom content (e.g. paid social, bespoke ad units).
- Exposure to EMEA markets beyond the UK, with experience working with Middle Eastern clients a plus.
- Experience managing external vendors and freelancers, including scope, timelines, and deliverables.
- Calm, highly accountable collaborator who thrives in fast‑moving environments and builds trust through follow‑through.
What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals.
Senior Project Manager, Customer Success Delivery in London employer: Thomson Reuters
Contact Detail:
Thomson Reuters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Project Manager, Customer Success Delivery in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people know you’re on the hunt, the better your chances of landing that Senior Project Manager role.
✨Tip Number 2
Prepare for interviews by researching Reuters and its projects. Understand their approach to branded content and event production. This will help you speak their language and show you’re genuinely interested in contributing to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with managing complex, multi-workstream projects. Highlight your client-facing skills and operational excellence to demonstrate you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Thomson Reuters and ready to make an impact.
We think you need these skills to ace Senior Project Manager, Customer Success Delivery in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Project Manager role. Highlight your experience in managing complex projects and working with diverse stakeholders, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills—give us examples! Talk about specific projects where you’ve demonstrated strong project management and client-facing abilities. We want to see how you’ve tackled challenges and delivered results.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application goes to the right place and helps us keep track of all candidates. Plus, it’s super easy to do!
How to prepare for a job interview at Thomson Reuters
✨Know Your Stuff
Before the interview, dive deep into Reuters’ work and their approach to branded content and event production. Familiarise yourself with their recent campaigns and understand how they align with client objectives. This will not only show your genuine interest but also help you articulate how your experience can contribute to their success.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of complex projects you've managed. Highlight your ability to juggle multiple workstreams, manage budgets, and meet tight deadlines. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your operational rigor.
✨Client-Facing Communication is Key
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've successfully managed client expectations in the past and how you can translate complex ideas into actionable plans that resonate with clients.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills under pressure. Think of scenarios where you had to identify risks early or make tough decisions to keep a project on track. Be ready to explain your thought process and the outcomes of your decisions to showcase your solution-oriented mindset.