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- Tasks: Enhance customer engagement and build strong relationships with legal solutions.
- Company: Leading legal tech provider in Greater London with a focus on customer impact.
- Benefits: Comprehensive benefits, flexible work arrangements, and a balanced lifestyle.
- Why this job: Join a dynamic team and make a real difference in customer success.
- Qualifications: Law degree or significant legal experience, plus proven Customer Success track record.
- Other info: Enjoy a hybrid working model that promotes work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
A leading legal technology provider in Greater London seeks a Customer Success Manager to enhance customer engagement with their legal solutions. The ideal candidate boasts a law degree or significant experience in the legal field, combined with a proven track record in Customer Success roles. This full-time position includes a hybrid working model, emphasizing customer relationship building and driving product value. Comprehensive benefits and flexible work arrangements promote a balanced lifestyle.
Hybrid CSM — Legal Tech & Customer Impact in London employer: Thomson Reuters
Contact Detail:
Thomson Reuters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid CSM — Legal Tech & Customer Impact in London
✨Tip Number 1
Network like a pro! Reach out to folks in the legal tech space on LinkedIn or at industry events. Building relationships can open doors and give you insider info about job opportunities.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your successes in customer success roles. This will help you demonstrate your value to potential employers.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers, especially around customer engagement strategies and legal tech insights. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Customer Success Manager role. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Hybrid CSM — Legal Tech & Customer Impact in London
Some tips for your application 🫡
Show Off Your Legal Know-How: Make sure to highlight your law degree or any relevant experience in the legal field. We want to see how your background can enhance customer engagement with our legal solutions!
Demonstrate Your Customer Success Skills: Share specific examples of how you've built relationships and driven product value in previous roles. We love seeing a proven track record that aligns with our mission at StudySmarter.
Tailor Your Application: Don’t just send a generic CV! Customise your application to reflect the job description. We appreciate when candidates take the time to connect their experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Thomson Reuters
✨Know Your Legal Stuff
Brush up on your legal knowledge and be ready to discuss how it relates to the company's products. They’re looking for someone who understands the legal tech landscape, so be prepared to share insights or experiences that showcase your expertise.
✨Showcase Your Customer Success Skills
Prepare examples from your past roles where you successfully enhanced customer engagement or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact in previous Customer Success positions.
✨Understand Their Products
Familiarise yourself with the company’s legal solutions before the interview. Being able to discuss specific features and how they benefit customers will demonstrate your genuine interest and help you stand out as a candidate who can drive product value.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to customer success and their future goals. This shows that you’re not just interested in the role but also invested in the company’s mission and how you can contribute to it.
