Thomson Reuters is seeking a Customer Success Manager to help clients realise maximum value from subscriptions, build lasting relationships, and act as a trusted advisor through data-driven insights and tailored onboarding.
You will work with Account Managers to support renewals, monitor health and usage, deliver training, and translate usage data into actionable value for clients in a hybrid, 2–3 days in-office model.
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Hybrid Customer Success Manager - Data & Insights SaaS employer: Thomson Reuters
Thomson Reuters is an exceptional employer, offering a dynamic work environment where innovation thrives and employees are empowered to lead the development of cutting-edge AI solutions. With a strong commitment to work-life balance, comprehensive benefits, and a culture that prioritises inclusion and professional growth, employees can expect to make a meaningful impact while advancing their careers in a globally recognised organisation. The hybrid work model and opportunities for community engagement further enhance the appeal of working in London, a vibrant hub for technology and legal expertise.
