Thomson Reuters is seeking a Customer Success Manager to help clients maximise value from subscriptions and build lasting relationships. You will monitor usage, identify engagement opportunities, and work with Account Managers to support renewals and growth across a portfolio of clients.
You will analyse usage data, deliver training sessions, and translate metrics into actionable insights for commercial conversations. This is a 1-year fixed-term contract with a hybrid work model.
#J-18808-Ljbffr
Hybrid CSM: Subscriptions & Growth employer: Thomson Reuters
Thomson Reuters is an exceptional employer, offering a dynamic work environment where innovation thrives and employees are empowered to lead the development of cutting-edge AI solutions. With a strong commitment to work-life balance, comprehensive benefits, and a culture that prioritises inclusion and professional growth, employees can expect to make a meaningful impact while advancing their careers in a globally recognised organisation. The hybrid work model and opportunities for community engagement further enhance the appeal of working in London, a vibrant hub for technology and legal expertise.
