At a Glance
- Tasks: Lead global delivery projects and manage a high-performing team in e-invoicing.
- Company: Join Thomson Reuters' Pagero business, a leader in compliance and invoicing solutions.
- Benefits: Enjoy hybrid work, flexible vacation, mental health days, and career development opportunities.
- Other info: Be part of a culture that values inclusion, community impact, and continuous learning.
- Why this job: Make a real-world impact while leading innovative projects in a dynamic environment.
- Qualifications: Extensive experience in global project delivery and strong leadership skills required.
The predicted salary is between 70000 - 85000 £ per year.
Thomson Reuters, through its Pagero business, is seeking a Director of Professional Services to lead a global delivery portfolio within our fast‑growing e‑invoicing and compliance network. This is a senior leadership role responsible for delivering complex, multi‑country programmes for enterprise clients while scaling a high‑performing global delivery organisation. You will own one of our core project portfolios, leading managers and project teams, and partnering closely with Product, Regulatory, and Commercial functions to ensure consistent, high‑quality delivery. If you bring strong commercial judgement, global programme leadership experience, and a focus on building effective teams in evolving environments, this is a high‑impact opportunity.
About The Role
- Own a portfolio of global client programmes, ensuring delivery across multi‑country implementations
- Lead and develop a team of managers and project professionals (~40 employees)
- Set portfolio priorities, governance, and delivery standards aligned to business objectives
- Oversee financial performance, including forecasting, utilisation, and margin
- Act as escalation point for complex programmes, ensuring risks and dependencies are managed
- Partner cross‑functionally to align services with product, regulatory, and client requirements
- Engage senior client stakeholders to support delivery outcomes and long‑term relationships
- Drive continuous improvement in delivery execution and operating model
About You
- Extensive experience leading global professional services or project portfolio delivery in a SaaS, software, or consulting environment
- Proven track record delivering complex, multi‑country programmes with senior stakeholder exposure
- Strong commercial and financial acumen, with ownership of performance metrics
- Experience leading managers and scaling delivery teams in a matrix organisation
- Understanding of enterprise software delivery, ideally within e‑invoicing, tax, P2P/O2C, or compliance‑driven environments
- Confident communicator (in English), able to operate effectively across functions and at senior levels
Preferred
- Experience with global compliance or digital transaction platforms
- Background in finance transformation or document automation
- Additional European languages (e.g. Spanish or French)
What’s in it for You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2‑3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work‑Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real‑world solutions.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real‑World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.
Equal Employment Opportunity
To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace.
Director, Professional Services- Delivery Global Projects employer: Thomson Reuters
At Pagero, we pride ourselves on being an exceptional employer that champions flexibility and work-life balance through our hybrid work model and supportive policies like Flex My Way. Our commitment to career development is evident in our Grow My Way programming, ensuring employees have the resources to thrive in a dynamic environment. With a globally recognised culture of inclusion and a focus on social impact, we empower our team to make meaningful contributions while enjoying competitive benefits and a collaborative atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Professional Services- Delivery Global Projects
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Director, Professional Services- Delivery Global Projects at Thomson Reuters!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Thomson Reuters or be willing to refer you for that Director, Professional Services- Delivery Global Projects position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Thomson Reuters who’s on the lookout for their next Director, Professional Services- Delivery Global Projects star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Director, Professional Services- Delivery Global Projects role at Thomson Reuters!
We think you need these skills to ace Director, Professional Services- Delivery Global Projects
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Thomson Reuters. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Thomson Reuters
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Thomson Reuters. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
