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For Companies At a Glance
- Tasks: Drive sales growth and manage customer relationships for enterprise clients.
- Company: Join a leading provider of AI and software solutions focused on innovation and customer success.
- Benefits: Enjoy competitive pay, professional development opportunities, and a collaborative work environment.
- Why this job: Be part of a dynamic team that values creativity and strategic thinking in a fast-paced industry.
- Qualifications: Bachelor's degree and 3-5 years in account management or sales; fluency in English and German required.
- Other info: Opportunity to work with cutting-edge AI products and make a significant impact on customer success.
The predicted salary is between 36000 - 60000 £ per year.
We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We’re seeking a dynamic and experienced Account Manager to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships.
As an Associate Account Manager, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts.
The Associate Account Manager is responsible for new business growth in existing accounts in his/her assigned account territory. It carries a monthly and annual sales quota based on new business sales through targeted upsell and cross-sell campaigns of Thomson Reuters Legal and Compliance products which includes the market-leading HighQ, Legal Tracker, Thought Trace, Practical Law, Westlaw, Regulatory Intelligence, and Compliance Learning services. We are looking for an individual that can demonstrate self-sufficient success and the ability to find, manage and close high-value deals.
About The Role:
1. Sales Strategy and Execution:
- Develop and execute strategic account plans to achieve sales targets and expand the enterprise customer base.
- Collaborate with account specialists, solution consultants, product specialists, and marketing teams to create effective sales and renewal strategies.
- Act as a customer advocate within the company.
- Meet or exceed established goals, KPIs, and performance metrics.
2. Customer Acquisition and Growth:
- Drive new customer acquisition through strategic sales initiatives.
- Identify, pursue, and close new sales opportunities within assigned territory or market segment.
- Upsell and cross-sell to existing customers to maximize revenue.
3. Customer Relationship Management:
- Serve as the primary point of contact for customer inquiries and issues.
- Foster strong, long-term relationships with key customers and stakeholders.
- Ensure high levels of customer satisfaction and loyalty.
- Collaborate with the customer success team for smooth onboarding and continued customer success.
4. Customer Engagement:
- Lead customer meetings and develop presentations for complex sales opportunities.
- Understand customer business needs and challenges.
- Present tailored solutions demonstrating how our products solve specific problems.
- Conduct regular business reviews to ensure alignment with customer goals.
5. Collaboration with Internal Teams:
- Work closely with solution consultants to develop tailored solutions.
- Coordinate with professional services for timely implementation.
- Partner with Partnerships & Alliances team for growth and strategic account planning.
- Provide customer feedback to inform product development and marketing strategies.
About You:
Required qualifications:
- Bachelor’s degree in Business, Marketing, or related field.
- Fluency in English and German.
- 3-5 years of experience in account management or sales in the software/technology industry.
- Proven track record of meeting or exceeding sales targets.
- Strong understanding of AI and software technology products and services.
- Excellent communication, negotiation, and presentation skills.
- Demonstrated ability in solution selling and strategic account planning.
- Experience with CRM systems and sales analytics tools.
Preferred Qualifications:
- MBA or relevant advanced degree.
- Experience in AI or machine learning industry.
- Proven success in managing enterprise-level accounts.
- Track record of developing and nurturing partner relationships.
Key Success Measures:
- Sales performance (quota achievement, revenue growth, win rate).
- Customer relationship management (satisfaction scores, retention rates, NPS).
- Operational efficiency (productivity, forecast accuracy, pipeline coverage).
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Associate Account Manager, Legal & Compliance employer: Thomson Reuters
Contact Detail:
Thomson Reuters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Account Manager, Legal & Compliance
✨Tip Number 1
Familiarize yourself with our AI and software technology products, especially those mentioned in the job description like HighQ and Legal Tracker. Understanding these tools will help you articulate their value to potential clients during interviews.
✨Tip Number 2
Network with professionals in the legal and compliance sectors. Attend industry events or webinars where you can meet potential colleagues or clients, as this can give you insights into customer needs and expectations.
✨Tip Number 3
Prepare to discuss your previous sales successes in detail. Be ready to share specific examples of how you've met or exceeded sales targets, as well as your strategies for customer acquisition and relationship management.
✨Tip Number 4
Showcase your ability to collaborate with cross-functional teams. Highlight experiences where you've worked with marketing, product specialists, or customer success teams to achieve common goals, as this is crucial for the role.
We think you need these skills to ace Associate Account Manager, Legal & Compliance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales, particularly in the software or technology industry. Emphasize any achievements related to meeting sales targets and managing enterprise-level accounts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of AI and software technology products. Discuss how your skills align with the responsibilities of the Associate Account Manager role and provide examples of your success in driving customer acquisition and growth.
Highlight Language Proficiency: Since fluency in English and German is required, make sure to clearly state your language skills in your application. If you have any certifications or experiences that demonstrate your proficiency, include those as well.
Showcase Collaboration Skills: In your application, mention any experiences where you successfully collaborated with cross-functional teams. Highlight how you contributed to developing sales strategies or solutions that benefited customers, as this is a key aspect of the role.
How to prepare for a job interview at Thomson Reuters
✨Understand the Products
Make sure you have a solid understanding of the AI and software technology products mentioned in the job description, such as HighQ and Westlaw. Be prepared to discuss how these products can solve customer problems and drive business growth.
✨Demonstrate Sales Strategy Skills
Prepare examples from your past experience that showcase your ability to develop and execute strategic account plans. Highlight specific sales initiatives you've led and the results achieved, especially in terms of new customer acquisition and upselling.
✨Showcase Relationship Management
Be ready to discuss how you've built and maintained strong relationships with key customers in previous roles. Share specific instances where your relationship management skills led to increased customer satisfaction and retention.
✨Prepare for Collaboration Questions
Since collaboration with internal teams is crucial for this role, think of examples where you've successfully worked with cross-functional teams. Be prepared to explain how you coordinated efforts to achieve common goals and deliver tailored solutions to customers.
