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- Tasks: Lead the UX design process for private banking digital services and mentor a creative team.
- Company: Join a forward-thinking financial institution focused on high-net-worth client experiences.
- Benefits: Enjoy hybrid work options, competitive salary, and opportunities for professional growth.
- Why this job: Shape innovative banking solutions while making a real impact in a dynamic environment.
- Qualifications: 7+ years of UX design experience, with a strong portfolio in financial services.
- Other info: Collaborate with diverse teams and advocate for user-centered design across the organisation.
The predicted salary is between 48000 - 72000 £ per year.
Lead UX/UI Designer – Private Banking
We are seeking a Lead UX Designer to help shape our next-generation digital banking platforms and elevate the experience of our high-net-worth clients across web and mobile channels. If you\’re passionate about crafting elegant, intuitive, and secure user experiences in a highly regulated, high-stakes environment—this is the opportunity for you.
Your Role
As Lead UX Designer, you will:
- Own the end-to-end UX design process for our private banking digital services.
- Lead and mentor a team of UX/UI designers, ensuring design consistency, quality, and innovation.
- Collaborate closely with product managers, developers, data analysts, and compliance teams to define and execute design strategies.
- Conduct user research with affluent clients and relationship managers to uncover needs, pain points, and opportunities.
- Translate complex financial workflows into intuitive, accessible, and elegant user interfaces.
- Advocate for design thinking and a user-centered mindset across the organization.
- Create and maintain UX frameworks, design systems, and documentation aligned with brand and accessibility standards.
What You Bring
- 7+ years of UX design experience, including 2+ years in a lead or senior role.
- Proven success designing digital products in financial services—preferably private banking, wealth management, or fintech.
- Strong portfolio showcasing complex UX challenges and user-centric solutions.
- Deep understanding of design thinking, user research, wireframing, prototyping, and usability testing.
- Familiarity with security, compliance, and accessibility standards in the financial sector.
- Excellent leadership, communication, and stakeholder management skills.
- Proficiency with tools such as Figma, Sketch, InVision, or similar.
Lead UX/UI Designer – Private Banking - Hybrid employer: Thomson Keene
Contact Detail:
Thomson Keene Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead UX/UI Designer – Private Banking - Hybrid
✨Tip Number 1
Network with professionals in the financial services and fintech sectors. Attend industry events, webinars, or meetups to connect with potential colleagues and learn about the latest trends in UX design specific to private banking.
✨Tip Number 2
Showcase your leadership skills by sharing examples of how you've mentored other designers or led projects. Highlighting your ability to guide a team will be crucial for this role, so consider discussing these experiences in informal conversations or networking events.
✨Tip Number 3
Familiarise yourself with the specific compliance and security standards relevant to the financial sector. This knowledge will not only help you in interviews but also demonstrate your commitment to creating secure user experiences in a highly regulated environment.
✨Tip Number 4
Engage with the UX/UI design community online. Join forums, social media groups, or platforms like LinkedIn to share insights and learn from others. This can help you stay updated on best practices and may even lead to job referrals.
We think you need these skills to ace Lead UX/UI Designer – Private Banking - Hybrid
Some tips for your application 🫡
Tailor Your Portfolio: Ensure your portfolio highlights relevant projects that showcase your experience in UX design, particularly in financial services. Include case studies that demonstrate your problem-solving skills and user-centric solutions.
Highlight Leadership Experience: In your CV and cover letter, emphasise your leadership roles and mentoring experience. Provide examples of how you've led teams and ensured design consistency and quality in previous projects.
Showcase Collaboration Skills: Mention specific instances where you collaborated with product managers, developers, and other stakeholders. This will demonstrate your ability to work in a cross-functional team, which is crucial for this role.
Emphasise User Research: Discuss your experience conducting user research, especially with affluent clients. Highlight any methodologies you used to uncover needs and pain points, as this is key to the role's responsibilities.
How to prepare for a job interview at Thomson Keene
✨Showcase Your Portfolio
Make sure to bring a well-organised portfolio that highlights your best work, especially projects related to financial services. Be prepared to discuss the challenges you faced and how you solved them, as this will demonstrate your problem-solving skills and design thinking.
✨Understand the Company’s Needs
Research the company’s private banking services and understand their target audience. This will help you tailor your responses and show that you are genuinely interested in how your skills can benefit their specific needs.
✨Prepare for User Research Questions
Since user research is a key part of the role, be ready to discuss your approach to conducting user interviews and usability testing. Share examples of how your research has influenced design decisions in past projects.
✨Demonstrate Leadership Skills
As a Lead UX Designer, you'll need to mentor others. Prepare examples of how you've led teams or projects in the past, focusing on how you foster collaboration and innovation among team members.