At Thompsons Solicitors Scotland, we help individuals and families protect their rights and access justice, providing clear advice, strong representation and practical support when they need it most. Our work reflects a commitment to putting clients first and pursuing the best possible outcomes. This role offers the opportunity to contribute to that purpose, helping us deliver a service that makes a meaningful difference to people’s lives.
We are looking for a Solicitor to join our Complex Case Unit in Glasgow, with a specific focus on Infected Blood Compensation work. We welcome applications from newly qualified and early-career solicitors.
The Infected Blood Scandal has had a devastating and lifelong impact on thousands of people who were infected and on their families. We act for people affected by the scandal, helping them apply for compensation from the Infected Blood Compensation Authority (IBCA).
Why Apply?
• Meaningful Work: Use your legal expertise to support people and families affected by the Infected Blood Scandal, helping clients navigate a complex compensation process during a difficult period in their lives.
• Salary: Starting at £45,669.
• Professional Development: Develop your legal knowledge and practical expertise through varied casework, ongoing training, supervision and opportunities to contribute to developments in IBCA policy and practice.
• Supportive Environment: Work collaboratively with experienced colleagues who will provide guidance and support when handling complex applications and sensitive issues.
• Career Development: Build on your experience as a qualified solicitor, with opportunities to broaden your expertise, take on responsibility and progress your career within a specialist and purpose-led team.
About the Role
You will manage and progress compensation applications for people infected or affected by contaminated blood, providing clear guidance and ongoing support throughout the process. The role will involve handling sensitive matters, including serious illness, bereavement and applications made on behalf of people who were infected and have since passed away.
Your duties will include:
• Act as a key point of contact for clients, taking detailed instructions with sensitivity and accuracy and keeping them informed at each stage of their application.
• Gather, review and organize evidence and supporting documentation, identify any gaps and obtain further information where required.
• Prepare and progress compensation applications, liaising with IBCA case managers and other relevant organizations and professionals.
• Maintain accurate and detailed case records and ensure applications are progressed efficiently and promptly.
• Work collaboratively with colleagues on developments in IBCA policy and practice and on issues arising in individual applications.
• Provide appropriate support to clients when difficult or sensitive issues arise.
What We’re Looking For
- Clear, confident communication by telephone, video call, email, and other forms of written correspondence.
- Empathy and sensitivity when supporting people who may have experienced serious illness, bereavement, trauma, or injustice.
- Strong organizational skills and the ability to manage a busy, fast-paced caseload effectively.
- Excellent attention to detail and the ability to manage substantial amounts of information and documentation with accuracy.
- Confidence using case management systems, document management systems, and other digital platforms. Previous experience with ShareDo is advantageous but not essential.
- The ability to work independently while contributing positively to a close-knit team.
- Sound judgment and the ability to recognise when an issue should be escalated to a supervisor.
- Adaptability and a willingness to respond positively as processes and guidance evolve.
- Willingness to support and assist junior members of the team, sharing knowledge and helping them build confidence in their work.
How to Apply
To apply, please click the button below.
Applications close on Tuesday 24th November 2026. We review applications as they arrive and may invite suitable candidates to interview before the closing date. We therefore encourage early application.
NQ Solicitor - Complex Case Unit employer: Thompsons Scotland
Thompsons Scotland is an exceptional employer, offering a supportive and dynamic work environment in Glasgow where you can make a real difference in the lives of clients seeking justice. With a strong focus on mentorship and professional development, our Life Impact Team provides invaluable hands-on training that paves the way for your progression towards qualification as a solicitor. Join us to be part of a dedicated team that values collaboration, integrity, and the pursuit of meaningful outcomes.
