At Thompsons Solicitors Scotland, we help individuals and families protect their rights and access justice, providing clear advice, strong representation and practical support when they need it most. Our work reflects a commitment to putting clients first and pursuing the best possible outcomes. This role offers the opportunity to contribute to that purpose, helping us deliver a service that makes a meaningful difference to people’s lives.
We are looking for a Legal Assistant or Junior Paralegal to join our Complex Case Unit in Glasgow, with a specific focus on Infected Blood Compensation work. This is an excellent opportunity to develop your case management and client care skills, with training and support.
The Infected Blood Scandal has had a devastating and lifelong impact on thousands of people who were infected and on their families. We act for people affected by the scandal, helping them apply for compensation from the Infected Blood Compensation Authority (IBCA).
Why Apply?
• Support people and families through the compensation process during what can be a difficult time.
• The salary range is £27,144 – £33,341 (depending on experience)
• Gain practical experience in case management, evidence gathering and client communication.
• Work alongside experienced professionals who will provide guidance and support.
About the Role
You will work with a team of legal professionals to progress applications from people who were infected and people affected by the scandal. Some applications involve serious illness, bereavement or people who were infected and have since passed away.
Your duties will include the following.
• Act as a point of contact for clients, take instructions sensitively and accurately, and keep clients informed about progress.
• Gather, review and organise evidence and supporting documents, and follow up on missing information.
• Help prepare and progress compensation applications under supervision, liaising with case managers and other organisations or professionals as needed.
• Maintain accurate case records, track outstanding actions and raise sensitive or complex issues with your supervisor.
• Work with colleagues as procedures and guidance develop.
What We Are Looking For
- Clear, professional communication by telephone, video call, email and other written correspondence.
- Empathy and sensitivity when supporting people who may have experienced serious illness, bereavement, trauma or injustice.
- Strong organisational skills, excellent attention to detail and the ability to manage a busy workload.
- Confidence using Microsoft Office, case management and document management systems. Experience using ShareDo is advantageous but not essential.
- The ability to work independently within agreed responsibilities, contribute to the team and recognise when to seek guidance.
- A willingness to learn, adapt to changing guidance and develop your legal career.
How to Apply
To apply, please click the button below.
Applications close on Tuesday 24th November 2026. We review applications as they are submitted and therefore encourage early application.
Legal Assistant/Junior Paralegal - Complex Case Unit employer: Thompsons Scotland
Thompsons Scotland is an exceptional employer, offering a supportive and dynamic work environment in Glasgow where you can make a real difference in the lives of clients seeking justice. With a strong focus on mentorship and professional development, our Life Impact Team provides invaluable hands-on training that paves the way for your progression towards qualification as a solicitor. Join us to be part of a dedicated team that values collaboration, integrity, and the pursuit of meaningful outcomes.
