At a Glance
- Tasks: Support daily office operations, handle customer enquiries, and manage administrative tasks.
- Company: Join a respected business known for quality and reliability in a collaborative culture.
- Benefits: Up to £30,000 salary, private medical insurance, and 28 days annual leave.
- Other info: Opportunities for development and progression in a fast-paced environment.
- Why this job: Be part of a dynamic team where your contributions truly matter and grow your career.
- Qualifications: Experience in administration or customer service, strong communication, and organisational skills.
The predicted salary is between 30000 - 30000 £ per year.
Location: Witney (OX29)
Salary: Up to £30,000 per annum
Hours: Monday - Friday (8:30 – 17:00)
Experience: Administration, Customer Service, Office Support, Xero, Accounts Administration, Operations Coordination
Opportunity
Thompson & Terry Recruitment are delighted to be working with a successful and growing business who are looking to recruit an organised and proactive Office Coordinator to support the day-to-day running of their busy office in Witney. This is a varied role that will see the Office Coordinator provide administrative, customer service and operational support across the business. Responsibilities will include:
- Handling incoming calls and customer enquiries
- Processing invoices through Xero
- Raising and matching purchase orders
- Adding new jobs to internal systems
- Issuing statements and chasing outstanding payments
- Managing repair enquiries from quotation through to order processing
- Arranging same-day couriers
- Coordinating vehicle movements
- Overseeing office stationery and supplies
- Supporting health and safety administration, including risk assessments and compliance records
With the business continuing to grow, there is genuine scope for the role to develop over time, with opportunities to take ownership of additional responsibilities and progress within the company. The ideal candidate will be a confident communicator, highly organised and comfortable managing a varied workload. This is an excellent opportunity for someone who enjoys a busy environment and is looking to build a long-term career within a supportive and growing business.
The Company
Thompson & Terry Recruitment are proud to be working with a well-established and respected business that has built an excellent reputation within its industry through a commitment to quality, customer service and reliability. With a collaborative and supportive culture, the business recognises and rewards hard work, providing employees with the opportunity to develop their skills and take on increased responsibility over time. Our client also offers private medical insurance, 28 days annual leave and genuine opportunities for development and progression.
This is a fantastic opportunity to join a business where no two days are the same and where your contribution will have a genuine impact on the continued success of the organisation.
Requirements
- Previous experience within a fast-paced administrative, office support or customer service role.
- Excellent organisational skills with the ability to manage multiple priorities.
- Strong communication skills, both written and verbal.
- Good attention to detail and high levels of accuracy.
- Experience using Xero or similar accounting software.
If you have any accessibility requirements or would like to discuss reasonable adjustments in the recruitment process, please let us know.
PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time.
Office Coordinator in Witney employer: Thompson & Terry Recruitment
Join a thriving, sustainability-led SME in Chalgrove, where your role as a Finance Administrator will not only support vital environmental projects but also offer you a people-first work culture. With an unlimited training budget, flexible working patterns, and generous benefits including unlimited annual leave, you'll have the opportunity to grow your career in a supportive, dog-friendly office environment that values professional development and team collaboration.
Contact Details:
Thompson & Terry Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Office Coordinator in Witney
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Thompson & Terry Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Thompson & Terry Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Office Coordinator in Witney
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Thompson & Terry Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at Thompson & Terry Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Thompson & Terry Recruitment!
How to prepare for a job interview at Thompson & Terry Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
