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For Companies At a Glance
- Tasks: Be the welcoming face of our business centre, handling calls and booking meeting rooms.
- Company: Join an award-winning commercial property client with a vibrant culture.
- Benefits: Enjoy 25 days holiday, healthcare plans, gym discounts, and social events.
- Why this job: Perfect for those passionate about customer service and eager to grow.
- Qualifications: Experience in customer service and strong communication skills are essential.
- Other info: Dynamic role with opportunities for personal and professional development.
The predicted salary is between 22000 - 30000 £ per year.
Hours: Monday - Friday (08:30 - 17:00)
Experience: Reception, Receptionist, Customer Service, Office Work, Front of House, Office Support, Administration, Serviced Offices
The Opportunity
Thompson & Terry Recruitment are proud to be working alongside our award-winning and rapidly expanding commercial property client to recruit a Receptionist to support the growth of their Abingdon-based business centre. As Receptionist, you will be the face of the business and responsible for welcoming all tenants and visitors to the centre, handling inbound calls and emails professionally and promptly, and transferring/passing on messages where relevant. The successful Receptionist will also be responsible for booking meeting rooms for clients and other general administration. It is really important for this role that the successful candidate breeds enthusiasm and confidence and can greet everyone with a warm smile! This Abingdon-based job is an excellent mix of reception duties, customer service, and administration, so it would be really well-suited to a candidate who has previous experience working in a customer or client-facing role and is passionate about the service they offer. It is vital for this role that the successful Receptionist can work independently, think on their feet, has great communication skills, and is passionate about working collaboratively with the Business Centre Manager, to ensure a professional service for both tenants and visitors.
The Company
As an award-winning employer, Thompson & Terry Recruitment's client really invests in employee experience and, as a result, provides thorough and engaging training to encourage the development of all their staff with progression opportunities available too. Additionally, company culture is really important to our client, and so they often organise regular social events for the entire company and within the centre too! Our client provides tons of benefits, including a competitive holiday allowance with 25 days plus all Bank Holidays and three additional days off paid leave over the Christmas period. Additionally, they provide healthcare plans for all employees, shopping cashback schemes, gym discounts and cycle-to-work programmes!
Requirements
- Passionate about customer service excellence
- Strong in-person and telephone communication skills
- Quick thinking, able to use your own initiative and resilient to change
- The ability to manage a heavy workload and provide support to your line manager
- Ambitious to learn and take on responsibilities outside your comfort zone
Receptionist employer: Thompson & Terry Recruitment
Contact Detail:
Thompson & Terry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and recent news. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
When you get that interview, don’t just prepare answers to common questions. Think about how you can showcase your customer service skills and previous experiences. Use real-life examples to demonstrate how you handle situations, especially in a front-of-house role.
✨Tip Number 3
Dress the part! As a Receptionist, you'll be the face of the business, so make sure your appearance reflects the professional image they want to project. A smart outfit can boost your confidence too!
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A simple thank-you email can go a long way in showing your enthusiasm for the role. And remember, if you’re keen on this position, apply through our website for the best chance!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your enthusiasm and confidence, so don’t be afraid to add a personal touch that reflects who you are.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service and administration. We’re looking for someone who can manage a busy reception, so share examples of how you've handled similar roles before.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the role. Avoid fluff and focus on what matters!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our client!
How to prepare for a job interview at Thompson & Terry Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research Thompson & Terry Recruitment and their client. Understand their values, culture, and what makes them an award-winning employer. This will not only impress your interviewers but also help you tailor your responses to align with their expectations.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for tenants and visitors. Prepare examples from your past experiences that highlight your customer service excellence. Think about times when you went above and beyond to help someone or resolved a challenging situation with a smile.
✨Practice Your Communication Skills
Strong communication is key for this role. Practise answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and skills.
✨Demonstrate Your Initiative
The job requires quick thinking and the ability to manage a heavy workload. Be ready to discuss how you've used your initiative in previous roles. Share specific examples where you took charge of a situation or suggested improvements that benefited your team or clients.
