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For Companies At a Glance
- Tasks: Help clients secure the right insurance policies and provide expert advice.
- Company: Join a friendly, service-focused insurance broker in Kidlington.
- Benefits: Enjoy 25 days holiday, flexible working, and a relaxed culture.
- Why this job: Make a genuine difference by building long-term client relationships.
- Qualifications: Experience in commercial and personal insurance with strong customer service skills.
- Other info: Work in a supportive environment with excellent career stability.
Location: Kidlington (Hybrid working)
Salary: 35,000 per annum
Hours: 09:00 - 17:00 (Monday - Friday)
Experience: Insurance Broker, Account Handler, Commercial Insurance, Personal Lines, Renewals, Client Advisor, Customer Service, Policy Administration
The Opportunity
Thompson & Terry Recruitment are delighted to be working with a well-established and service-focused insurance broker based in Kidlington, to recruit a customer-centric Insurance Executive to join their small and friendly team. As Insurance Executive, you will handle a mix of renewals and new enquiries, taking time to understand each client's individual needs and securing the right policy from their panel of trusted insurers, ensuring that you always prioritise giving expert advice and reliable coverage over the lowest price. This is a rewarding, hands-on role at the heart of a business that builds long-term relationships through exceptional service, dealing primarily with commercial policies. The successful Insurance Executive will work closely with the MD and the team, providing tailored guidance to ensure clients have policies that truly deliver when it matters, focusing on quality outcomes.
Our client values a relaxed, easy-going approach in a supportive environment, making this ideal for an experienced professional seeking stability, work-life balance, and the chance to make a genuine difference through trusted advice. If you enjoy building rapport, delivering straightforward expertise, and contributing to a business with a proven track record, this could be the perfect opportunity.
The Company
Thompson & Terry Recruitment are delighted to be working with a well-established, Kidlington-based broker who put advice and service first, helping clients secure policies that pay out reliably when needed. While not chasing the cheapest deals, they excel in truly understanding their clients to ensure the right cover is in place; from commercial essentials like fleet, public liability, and professional indemnity to personal lines but also more complex/bespoke commercial combined policies. Our client are proud of their outstanding year-over-year retention rates at 95%, and that almost all their clients come from referrals and recommendations, which they put down to their well-established team that prioritises quality over volume. In exchange for your expertise, you will enjoy 25 days holiday, a flexible schedule with some WFH, and a genuinely easy-going culture without big targets or high pressure.
Requirements
- Varied insurance experience, covering both commercial (essential) and personal lines.
- Strong customer service focus, with the ability to understand client needs and secure optimal policies from insurer panels.
- Comfortable handling renewals, new clients, and a mix of commercial (combined, fleet, public liability, professional indemnity etc) and personal (home, car, travel) insurance.
- Easy-going and reliable team player, who has a small business mentality who is keen to work in a small, service-led environment.
- Excellent communication skills to build trust and provide clear, advice-driven guidance at all levels.
- Proficiency with insurance systems and processes, with a proactive approach to delivering consistent, high-quality outcomes.
Insurance Executive in Kidlington employer: Thompson & Terry Recruitment
Contact Detail:
Thompson & Terry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Executive in Kidlington
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an Insurance Executive, you'll need to build rapport with clients. We suggest role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Prepare questions to ask during the interview. This shows your enthusiasm and helps you gauge if the company is the right fit for you. Think about what matters most to you in a workplace!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need any help.
We think you need these skills to ace Insurance Executive in Kidlington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Insurance Executive. Highlight your experience in commercial and personal lines, and don’t forget to showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about insurance and how your background aligns with our values. Remember, we love a relaxed and easy-going approach, so let your personality come through!
Showcase Relevant Experience: When detailing your work history, focus on roles that involved renewals, client advising, or policy administration. We’re looking for someone who understands client needs and can secure the right policies, so make that clear in your application.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Thompson & Terry Recruitment
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge, especially around commercial policies. Be ready to discuss specific types of coverage like fleet and public liability, as well as how you can tailor solutions to meet client needs.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships, prepare examples that highlight your customer service experience. Think of times when you went above and beyond for a client or resolved a tricky situation—these stories will resonate well.
✨Understand the Company Culture
Familiarise yourself with the company’s easy-going and service-focused culture. During the interview, reflect this by being personable and relaxed, showing that you’d fit right into their supportive environment.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about their approach to client relationships or how they maintain their impressive retention rates—this shows you’re genuinely engaged and keen to contribute.
