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For Companies At a Glance
- Tasks: Manage confidential cases, diary management, and office administration tasks.
- Company: Join a specialist business providing reports to police forces across the UK.
- Benefits: Enjoy 25 days holiday, flexible hours, and a friendly work environment.
- Why this job: Gain technical knowledge while working in a stimulating and fast-paced setting.
- Qualifications: Strong attention to detail and excellent communication skills required.
- Other info: Ideal for those seeking a long-term role with growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Hours: Monday – Friday (09:00 – 17:00)
Experience: Administration, Diary Management, Typing, Reporting, Emails, Confidentiality, IT skills, Attention to Detail, Medical, Criminology
The Opportunity
Thompson & Terry Recruitment are working with a highly specialist business based near Wantage who are looking to recruit a confident Casework Manager with a high level of attention to detail to join their growing team. As Casework Manager, you will be the first point of contact for internal teams and external organisations and responsible for managing all administration around complex and highly confidential cases. Day-to-day, this role will involve diary management for an expert team, maintaining and updating databases, assisting with the creation of external reports, responding to telephone calls and emails, and other general office administration.
Our client works with very sensitive cases; therefore, it is essential the successful candidate is able to remain discreet in their work, is highly resilient, and can manage an often large workload. This Casework Manager position would be well suited to candidates with previous experience working in a detail-focused position who are looking for a long-term role within a stimulating and fast-moving business.
The Company
Thompson & Terry Recruitment are working alongside a highly specialist business that provides reports to police forces across the UK and are looking for a confident Casework Manager to join their team. As a result of their sector, this role will offer the opportunity to collaborate with and work alongside specialists in the field and develop a high level of technical knowledge. In exchange for your hard work, our client rewards their staff with a sociable and friendly working space, 25 days holiday, and flexibility on working hours.
Requirements:
- Experience working in a role requiring strong attention to detail
- A desire to build and absorb outstanding technical knowledge
- The ability to work independently and manage own workload
- Excellent telephone manner and communication skills at all levels
- Excellent verbal and written communication skills
Casework Manager employer: Thompson & Terry Recruitment
Contact Detail:
Thompson & Terry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casework Manager
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Casework Manager. Understanding the nuances of diary management, report creation, and handling confidential information will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Network with professionals in the field of case management or related sectors. Engaging with others can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Showcase your attention to detail in every interaction. Whether it's through your communication style or how you handle inquiries, demonstrating this skill can set you apart as a candidate who understands the importance of precision in this role.
✨Tip Number 4
Prepare for potential interviews by practising responses to questions about managing sensitive information and working under pressure. Being able to articulate your experience in these areas will highlight your suitability for the Casework Manager position.
We think you need these skills to ace Casework Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administration, diary management, and attention to detail. Use specific examples from your previous roles that demonstrate your ability to handle confidential information and manage a large workload.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Casework Manager position. Mention your relevant skills and experiences, particularly those related to communication and working with sensitive cases. Show how you align with the company's values and mission.
Highlight Relevant Skills: When filling out your application, emphasise your IT skills, typing proficiency, and any experience with reporting or database management. These are crucial for the role and will help you stand out as a candidate.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-written application reflects your attention to detail, which is essential for the Casework Manager role.
How to prepare for a job interview at Thompson & Terry Recruitment
✨Showcase Your Attention to Detail
As a Casework Manager, attention to detail is crucial. Prepare examples from your past experiences where your meticulousness made a significant impact, whether in administration or report creation.
✨Demonstrate Discretion and Resilience
Given the sensitive nature of the cases you'll handle, be ready to discuss how you've maintained confidentiality and managed stress in previous roles. This will show your potential employer that you can handle the pressures of the job.
✨Highlight Your Communication Skills
Excellent verbal and written communication skills are essential for this role. Be prepared to provide examples of how you've effectively communicated with various stakeholders, both internally and externally.
✨Prepare for Technical Questions
Since the role involves working alongside specialists and developing technical knowledge, brush up on relevant topics in criminology and medical fields. Showing your eagerness to learn and absorb new information will impress your interviewers.
