JOB DESCRIPTION
POSITION: Reception Administrator
JOB PURPOSE:
• To work as a key member of the administration team running the reception area of our Cambridge Office
• Creating a warm and welcoming atmosphere for all staff and visitors
• Managing and organising administrative tasks, such as filing, data entry, and document management
• Maintaining the diary and day-to-day bookings
• Assisting the Payroll Senior within the processing of monthly payrolls
LOCATION: Cambridge Office
TYPE: Full Time- Monday- Friday (9.00am-5.00pm)
KEY RESPONSIBILITIES INCLUDE:
Daily Reception and Office
• Answering the telephone
• Meeting and greeting clients including drinks
• Registering incoming post
• Registering outgoing post
• Forwarding post to client
• Scanning of incoming post on IRIS Docs
• Uploading supplier invoices
• Registering books and records in
• Registering books and records out
• Maintain reception
• Maintain stationary supplies
• Maintain kitchen supplies
• Assist with the implementation and ongoing management of a new CRM system
• Assist with additional adhoc tasks as necessary
Payroll
• Perform allocated monthly payroll entries into the payroll systems and produce related reports, ensuring accuracy of salary, overtime, and bonuses where applicable.
• Accurate and timely submission of RTI returns to HMRC dependent on client requirement.
• Production and upload of pension reports to relevant pension provider, always ensuring accuracy and compliance.
JOB REQUIREMENTS:
Education and Experience
• Proven experience in an office administrator or receptionist role
• Strong customer service experience
Skills and Knowledge
• Good numeracy and administrative skills.
• Proficient in Microsoft Packages particularly managing Outlook Calendars
• Experience in maintaining CRM systems (desirable)
• Payroll processing (desirable)
Competencies
• Numerate with strong attention to detail
• Possess fantastic organisational skills with the ability to prioritise tasks
• Be an excellent team player
• Excellent written and verbal communication skills and an ability to build rapport both internally and with external clients
• The successful candidate will have a lot of customer contact from walk ins, emails, and phone calls so a friendly and customer focused demeanour is essential
