Hull - Executive Operations & Projects Coordinator

Thompson Commercials Limited is the UK’s largest privately owned Renault Trucks dealership group, with multiple depots spanning Hull, Grimsby, Sheffield, Boston, Rainton, Teesside and Tyneside. The business has built a long-standing reputation for delivering high-quality commercial vehicle solutions, aftersales support and fleet services across the transport and logistics sector.

With decades of growth, strong customer relationships and continued investment into innovation and operations, Thompsons is looking for a highly capable individual to work directly alongside senior leadership and support the day-to-day running of a fast-paced commercial business.

The Role

We are looking for an ambitious, organised and commercially confident Executive Operations & Projects Coordinator to work closely with the Directors and senior management team. This is a varied and high-responsibility position that combines:

• Operational coordination
• Project management
• Client communication
• Invoice chasing and account support
• Business administration
• Internal team coordination

The successful candidate will become a key part of the business, helping ensure projects, operations and communications run smoothly across multiple departments. You will need to be confident speaking with business owners, customers, suppliers and employees whilst remaining highly organised and professional at all times. This role would suit somebody who thrives in a busy environment, can manage multiple moving parts simultaneously and is comfortable taking ownership of responsibilities.

Key Responsibilities

• Executive & Director Support
  • Work directly with Directors and senior management on daily operational priorities
  • Manage schedules, meetings, diaries and business coordination
  • Support with business planning, reporting and operational tasks
  • Prepare documents, presentations and internal communications
  • Act as a key point of contact for internal and external stakeholders
  • Assist leadership teams with organisation and project oversight
• Project Management & Coordination
  • Track progress, actions and deadlines to ensure successful delivery
  • Liaise with internal teams, depot managers, suppliers and clients
  • Help improve internal processes and operational efficiencies
  • Ensure communication between departments remains organised and effective
  • Support implementation of new systems and business initiatives
• Client & Business Communication
  • Build strong professional relationships with customers and suppliers
  • Handle client communication confidently and professionally
  • Communicate effectively with senior stakeholders and business owners
  • Support customer service standards across the business
  • Represent the company in a professional and commercially aware manner
  • Monitor outstanding invoices and payment schedules
  • Professionally chase overdue payments via telephone and email
  • Maintain positive customer relationships whilst ensuring payments are collected efficiently
  • Work closely with finance and management teams regarding aged debt and payment updates
  • Maintain accurate records of communications and account activity
  • Assist with finance administration and reporting where required
• Operational & Administrative Support
  • Support wider office and operational teams when required
  • Coordinate internal meetings and communications
  • Maintain organised systems, trackers and documentation
  • Assist with ad hoc projects and business requirements
  • Help ensure the smooth day-to-day running of Head Office operations

About You

We are looking for somebody who is:

• Highly organised and proactive
• Confident and professional communicating with business owners and senior stakeholders
• Comfortable chasing overdue invoices professionally and assertively
• Able to manage multiple projects and priorities simultaneously
• Commercially aware with excellent attention to detail
• Trustworthy, reliable and discreet
• Calm under pressure with strong problem-solving skills
• Self-motivated and capable of using initiative
• A strong communicator both over the phone and in writing
• Previous experience in an Executive Assistant, PA, Operations, Project Coordination or Business Support role
• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• Experience managing multiple responsibilities simultaneously
• Confident telephone and client-facing communication skills
• Experience with invoice chasing, credit control or financial administration
• Good Microsoft Office and administrative system skills
• Ability to work independently and take ownership of tasks
• Experience within automotive, transport, logistics or commercial industries
• Experience supporting Directors or senior leadership teams
• CRM, finance system or project management software experience
• Operational improvement or process implementation experience

What Thompsons Offers

• Opportunity to work closely with senior leadership
• A varied and highly involved role within a growing business
• Supportive and team-focused environment
• Ongoing training and development opportunities
• Competitive salary based on experience
• Long-term career progression opportunities
• Modern Head Office working environment

Experience:

• Executive assistant / PA: 5 years (preferred)
• Project Coordination: 5 years (preferred)
• Invoicing/debt chasing and collection: 5 years (preferred)
• Automotive: 5 years (preferred)

Sound like the job for you? To apply, send your CV to recruitment@thompsoncommercials.co.uk