At a Glance
- Tasks: Help clients find the best insurance policies while building strong relationships.
- Company: A friendly, service-focused insurance broker based in Kidlington.
- Benefits: Β£35,000 salary, 25 days holiday, flexible working, and a relaxed culture.
- Why this job: Make a real difference by providing expert advice and reliable coverage.
- Qualifications: Experience in commercial and personal insurance with strong customer service skills.
- Other info: Join a supportive team with excellent work-life balance and career stability.
The predicted salary is between 28000 - 42000 Β£ per year.
Location: Kidlington (Hybrid working)
Salary: Β£35,000 per annum
Hours: 09:00 - 17:00 (Monday - Friday)
Experience: Insurance Broker, Account Handler, Commercial Insurance, Personal Lines, Renewals, Client Advisor, Customer Service, Policy Administration
The Opportunity
Thompson & Terry Recruitment are delighted to be working with a well-established and service-focused insurance broker based in Kidlington, to recruit a customer-centric Insurance Executive to join their small and friendly team.
As Insurance Executive, you will handle a mix of renewals and new enquiries, taking time to understand each client's individual needs and securing the right policy from their panel of trusted insurers, ensuring that you always prioritise giving expert advice and reliable coverage over the lowest price. This is a rewarding, hands-on role at the heart of a business that builds long-term relationships through exceptional service, dealing primarily with commercial policies.
The successful Insurance Executive will work closely with the MD and the team, providing tailored guidance to ensure clients have policies that truly deliver when it matters, focusing on quality outcomes. Our client values a relaxed, easy-going approach in a supportive environment, making this ideal for an experienced professional seeking stability, work-life balance, and the chance to make a genuine difference through trusted advice.
If you enjoy building rapport, delivering straightforward expertise, and contributing to a business with a proven track record, this could be the perfect opportunity.
The Company
Thompson & Terry Recruitment are delighted to be working with a well-established, Kidlington-based broker who put advice and service first, helping clients secure policies that pay out reliably when needed. While not chasing the cheapest deals, they excel in truly understanding their clients to ensure the right cover is in place; from commercial essentials like fleet, public liability, and professional indemnity to personal lines but also more complex/bespoke commercial combined policies.
Our client are proud of their outstanding year-over-year retention rates at 95%, and that almost all their clients come from referrals and recommendations, which they put down to their well-established team that prioritises quality over volume. In exchange for your expertise, you will enjoy 25 days holiday, a flexible schedule with some WFH, and a genuinely easy-going culture without big targets or high pressure.
Requirements
- Varied insurance experience, covering both commercial (essential) and personal lines.
- Strong customer service focus, with the ability to understand client needs and secure optimal policies from insurer panels.
- Comfortable handling renewals, new clients, and a mix of commercial (combined, fleet, public liability, professional indemnity etc) and personal (home, car, travel) insurance.
- Easy-going and reliable team player, who has a small business mentality who is keen to work in a small, service-led environment.
- Excellent communication skills to build trust and provide clear, advice-driven guidance at all levels.
- Proficiency with insurance systems and processes, with a proactive approach to delivering consistent, high-quality outcomes.
Thompson & Terry Ltd, trading as Thompson & Terry Recruitment are an Abingdon-based recruitment agency specialising in placing candidates into roles across Oxfordshire and beyond.
No terminology used in this advert is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We encourage applications from all suitably qualified individuals.
If you have any accessibility requirements or would like to discuss reasonable adjustments in the recruitment process, please let us know.
PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time.
Insurance Executive in Kidlington employer: Thompson and Terry
Contact Detail:
Thompson and Terry Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Insurance Executive in Kidlington
β¨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at Thompson & Terry. A friendly chat can sometimes lead to opportunities that arenβt even advertised.
β¨Tip Number 2
Prepare for the interview by brushing up on your knowledge of commercial and personal lines insurance. Be ready to discuss how youβve handled renewals and client needs in the past. Show them youβre the expert they need!
β¨Tip Number 3
Donβt underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets seen. Plus, it shows youβre serious about joining a company that values quality service and client relationships.
We think you need these skills to ace Insurance Executive in Kidlington
Some tips for your application π«‘
Tailor Your CV: Make sure your CV speaks directly to the role of Insurance Executive. Highlight your experience in commercial and personal lines, and donβt forget to showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about insurance and how your background aligns with our values. Keep it friendly and professional, just like the culture we promote at StudySmarter.
Showcase Your Communication Skills: As an Insurance Executive, clear communication is key. In your application, demonstrate your ability to convey complex information simply and effectively. We love candidates who can build rapport and trust with clients!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you donβt miss out on any important updates. Plus, itβs super easy!
How to prepare for a job interview at Thompson and Terry
β¨Know Your Insurance Stuff
Make sure you brush up on your knowledge of both commercial and personal lines insurance. Be ready to discuss specific policies, renewals, and how you can tailor solutions to meet client needs. This shows you're not just familiar with the basics but can provide expert advice.
β¨Showcase Your Customer Service Skills
Prepare examples that highlight your customer service experience. Think about times when you went above and beyond for a client or resolved a tricky situation. This role is all about building relationships, so demonstrating your ability to connect with clients will be key.
β¨Understand the Company Culture
Research Thompson & Terry Recruitment and their clientβs approach to insurance. They value a relaxed, easy-going environment, so be ready to discuss how your work style aligns with this culture. Showing that you fit in with their ethos can set you apart from other candidates.
β¨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about their approach to client relationships or how they handle complex policies. This not only shows your interest in the role but also demonstrates your proactive mindset and desire to contribute meaningfully.