At a Glance
- Tasks: Manage a portfolio of properties and ensure top-notch service for landlords and tenants.
- Company: Established independent estate agent in North West London.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Other info: Fast-paced environment with potential for career advancement.
- Why this job: Join a dynamic team and make a real difference in property management.
- Qualifications: 4+ years in property management; customer service focus is key.
Position: Property Manager Location: North West London, NW3 Salary: £35k - £40k Depending on experience Hours: Monday–Thursday: 9:00am–6:00pm. Friday: 9:00am–5:30pm
Responsibilities
Our client, a well-established London-wide independent estate agent, is looking for an experienced Property Manager to manage a portfolio of approximately 150 properties from their head office in North West London.
Duties and responsibilities
- Managing a property portfolio and ensuring landlords and tenants receive a high level of service.
- Liaising with branches to ensure properties are ready for move-in.
- Agreeing and managing landlord float funds for property-related invoices.
- Dealing promptly with routine and emergency maintenance issues, liaising with contractors, landlords, block managers and developers where required.
- Responding promptly and effectively to internal and external complaints.
- Processing and authorising contractor invoices and requesting additional funds from landlords where necessary.
- Ensuring effective communication between the company, landlords and tenants.
- Dealing with insurance claims, including liaising with block managers, loss adjusters and contractors and arranging estimates.
- Inspecting properties, submitting reports to landlords and following up on any works or requirements.
- Reviewing check-out reports, quantifying deposit deductions and liaising with landlords and tenants to negotiate agreements.
- Maintaining clear communication between Property Management, Lettings, Accounts and overseas offices.
- Ensuring ARLA Propertymark guidelines are followed.
Property Manager Specification
- Ideally ARLA Propertymark qualified to Level 3, although this is not essential.
- Minimum 4 years' experience in a similar property management role.
- Experience dealing with maintenance issues, inspections, deposits and the Tenancy Deposit Scheme.
- Basic knowledge of heating and hot water systems, plumbing and electrical matters.
- Strong knowledge of Microsoft Word, Excel and Outlook.
- A strong focus on customer service and delivering the right results.
Please note: Only candidates who meet all key requirements will receive a response. Thank you for your understanding
Property Manager in Kilburn employer: Thomas Webb
Join a well-established independent estate agent in North West London, where you will thrive in a supportive work culture that prioritises employee development and customer satisfaction. With competitive salaries and a focus on maintaining a healthy work-life balance, this role offers the opportunity to manage a diverse property portfolio while collaborating with a dedicated team committed to excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Kilburn
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Thomas Webb.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Thomas Webb? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Thomas Webb's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Manager in Kilburn
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Manager role at Thomas Webb, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Thomas Webb
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Thomas Webb operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Thomas Webb. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Thomas Webb.
