Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure safety and security in a vibrant residential development while providing excellent customer service.
- Company: Join a dynamic team at a large residential complex in E14.
- Benefits: Competitive salary, flexible shifts, and a supportive work environment.
- Why this job: Make a real difference in residents' lives while developing your security skills.
- Qualifications: SIA Security Guard Licence required; experience in hospitality or residential security preferred.
- Other info: Enjoy a friendly atmosphere with opportunities for personal growth and development.
The predicted salary is between 28000 - 29000 £ per year.
About the job
Location: E14
Salary: £28k - £29k DOE
Hours/Days: 4 on 4 off 8am - 8pm
We are currently recruiting for 2 x Day Residential Security Officer to work at a large, vibrant residential development in E14. The Day Residential Security Officer will be responsible for the security of a development comprising 3000 apartments, with gym, restaurants and cafes on site. The development also offers residents the use of beautifully landscaped grounds and gardens.
Duties and responsibilities:
- Access Control: Monitor and control entry points to the residential development, ensuring only authorised persons are allowed access.
- Patrols: Conduct regular patrols of the development, including communal areas, car parks, and external perimeters, to deter and detect any suspicious activities or safety hazards.
- Surveillance: Monitor CCTV cameras to identify any security breaches or incidents and take appropriate action when necessary.
- Incident Response: Respond promptly and effectively to security or safety incidents, including alarms, disturbances, and emergencies, in accordance with established procedures.
- Customer Service: Provide a high level of customer service to residents and visitors, answering queries, giving directions, and ensuring a safe and friendly environment.
- Reporting: Maintain accurate records of incidents, patrols, and any maintenance issues encountered during shifts. Report all issues to the Site Supervisor or Security Manager.
- Health and Safety: Ensure compliance with health and safety regulations, identifying any risks or hazards and reporting them appropriately.
- Emergency Procedures: Be familiar with and implement emergency procedures, including fire evacuation and first aid, if necessary.
- Liaison with Authorities: Work closely with local law enforcement or emergency services when required, providing necessary assistance during investigations or emergencies.
- Key Management: Safeguard and manage the distribution and return of keys for various areas of the development.
- Visitor Management: Oversee visitor sign-in procedures, ensuring all guests are registered, and issue temporary access passes where necessary.
- Maintain Professional Appearance: Ensure that you are presentable at all times, wearing the security uniform and displaying ID badges.
All applicants for this Day Residential Security Officer must meet the following criteria:
- Hold an in-date SIA Security Guard or Door Supervisor Licence
- SIA CCTV license preferred but not essential
- 2 years previous experience working as a security officer in a 5 star hotel or residential environment
- Have exceptional level English language skills
- Be an exceptional communicator
- Be articulate and well spoken
- Have the natural ability to build rapport with residents, contractors, visitors and undesirables to achieve satisfactory outcomes for all parties
- Be able to resolve disputes in a calm and productive manner
- Hold the ability to resolve conflict and deescalate emotive situations
- Be punctual, organised, reliable and dependable
Due to the high volume of applications for this Day Residential Security Officer role, if you have not heard from us within 7 days of your CV submission, your application has been unsuccessful.
Residential Security Officer - Days employer: Thomas Webb Recruitment
Contact Detail:
Thomas Webb Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Security Officer - Days
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Residential Security Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security scenarios. Think about how you'd handle access control or respond to incidents. We want you to shine, so role-play with a friend or family member to boost your confidence!
✨Tip Number 3
Show off your customer service skills! As a Residential Security Officer, you'll be interacting with residents and visitors. Be ready to discuss how you've provided excellent service in past roles, and don’t forget to highlight your communication skills.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Don’t miss out on this opportunity!
We think you need these skills to ace Residential Security Officer - Days
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Residential Security Officer role. Highlight your relevant experience, especially in security and customer service, and don’t forget to mention your SIA licence!
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your communication skills and how you can build rapport with residents and visitors.
Showcase Your Experience: When detailing your previous roles, focus on your experience in high-pressure environments. Talk about how you've handled incidents or resolved conflicts effectively in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Thomas Webb Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Residential Security Officer. Familiarise yourself with access control, patrols, and incident response procedures. This will help you answer questions confidently and demonstrate your knowledge of the role.
✨Showcase Your Customer Service Skills
As a Residential Security Officer, you'll be interacting with residents and visitors regularly. Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to communicate effectively and build rapport, as this is crucial for creating a safe and friendly environment.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various situations, such as dealing with a disturbance or managing access control. Practising your responses will help you stay calm and articulate during the interview.
✨Dress the Part
First impressions matter! Even if the interview is casual, dress professionally to reflect the role's requirements. A neat appearance shows that you take the position seriously and are ready to represent the security team well.
