Property Relationship Manager

Property Relationship Manager

Full-Time 60000 - 70000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage luxury property developments and lead site teams to ensure top-notch service.
  • Company: Leading recruitment consultancy in London's premium residential sector.
  • Benefits: Competitive salary, career growth, and the chance to work with high-end properties.
  • Why this job: Take ownership of diverse portfolios and make a real impact in property management.
  • Qualifications: 5+ years in property management with strong financial and leadership skills.
  • Other info: Dynamic role with opportunities for professional development and networking.

The predicted salary is between 60000 - 70000 £ per year.

Location: Camden

Hours: Full-time, Permanent

Salary: £60,000 - £70,000 per annum (depending on experience)

Thomas Webb Recruitment is a leading recruitment consultancy specialising in the placement of management professionals across London's premium residential sector. We are currently seeking an experienced and commercially minded Property Relationship Manager to oversee a portfolio of luxury developments and lead on financial, operational, and compliance management. This is an outstanding opportunity for an accomplished property professional to take ownership of a diverse portfolio, manage site-based teams, and drive service excellence across multiple developments.

Key Responsibilities:

  • Oversee a portfolio of residential and mixed-use developments, ensuring seamless day-to-day operations.
  • Lead and support Estate Managers and on-site teams, promoting service excellence and accountability.
  • Prepare, review, and monitor annual service charge budgets and financial forecasts.
  • Conduct monthly budget variance analysis, managing expenditure and identifying areas of improvement.
  • Oversee the preparation of year-end accounts and ensure accuracy of service charge demands.
  • Manage and oversee Section 20 consultation processes and major works projects, from tender to completion.
  • Ensure compliance with all health and safety legislation and assist with the delivery of the Building Safety Act 2022 requirements.
  • Conduct regular site inspections and performance reviews with on-site management teams.
  • Lead quarterly contractor meetings, review performance, and identify service improvements.
  • Produce quarterly performance reports, including KPIs, financial data, and improvement plans for senior stakeholders.
  • Foster strong relationships with residents, clients, and key suppliers through proactive communication and professionalism.

Candidate Requirements:

  • Minimum 5 years experience in property, estate, or block management within the residential sector.
  • Proven experience managing multi-site portfolios and on-site teams.
  • In-depth understanding of Section 20 consultation and major works compliance.
  • Working knowledge of the Building Safety Act 2022 and related safety legislation.
  • Strong financial acumen with hands-on experience in budgeting, forecasting, and reporting.
  • Exceptional leadership and interpersonal skills, with the ability to mentor and develop staff.
  • Highly organised and capable of managing multiple priorities effectively.
  • Excellent communication and presentation skills, both written and verbal.
  • Proficient in property management systems (e.g. Qube, MRI, Propman) and Microsoft Office.
  • TPI Level 3 qualification (or equivalent such as MIRPM or RICS) desirable.
  • Eligible to work in the UK.

Please note: Only candidates who meet all essential requirements will be contacted.

Property Relationship Manager employer: Thomas Webb Recruitment

At Thomas Webb Recruitment, we pride ourselves on being an exceptional employer in the heart of Camden, offering a dynamic work environment that fosters professional growth and development. Our commitment to service excellence is matched by our supportive culture, where employees are encouraged to take ownership of their roles and contribute to the success of luxury residential developments. With competitive salaries and a focus on employee well-being, we provide a rewarding career path for those looking to make a meaningful impact in the property management sector.
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Contact Detail:

Thomas Webb Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Property Relationship Manager

✨Network Like a Pro

Get out there and connect with people in the property sector! Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can’t.

✨Showcase Your Expertise

When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience managing multi-site portfolios and your financial acumen. Share specific examples of how you've driven service excellence in past roles to really stand out!

✨Prepare for Interviews

Do your homework before any interview! Understand the company’s portfolio and be ready to discuss how your skills align with their needs. Practise common interview questions and prepare some insightful questions of your own to show your interest.

✨Apply Through Our Website

Don’t forget to apply through our website for the best chance at landing that Property Relationship Manager role! We’re always on the lookout for talented individuals who can bring their expertise to our team.

We think you need these skills to ace Property Relationship Manager

Property Management
Financial Acumen
Budgeting
Forecasting
Compliance Management
Leadership Skills
Interpersonal Skills
Communication Skills
Presentation Skills
Site Inspections
Performance Reviews
Relationship Management
Knowledge of Section 20 Consultation
Understanding of Building Safety Act 2022
Proficiency in Property Management Systems

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Property Relationship Manager role. Highlight your experience in managing multi-site portfolios and any relevant qualifications, like TPI Level 3 or MIRPM. We want to see how your background aligns with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership skills and financial acumen that relate to the job description. We love a good story!

Showcase Your Communication Skills: Since this role involves fostering relationships with residents and clients, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we’re looking for someone who can communicate effectively!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at Thomas Webb Recruitment

✨Know Your Portfolio Inside Out

Before the interview, make sure you thoroughly understand the types of properties you'll be managing. Familiarise yourself with the specifics of residential and mixed-use developments, as well as any recent trends in the luxury sector. This will show your potential employer that you're not just interested in the role, but that you’re genuinely passionate about property management.

✨Demonstrate Financial Savvy

Since financial management is a key part of the Property Relationship Manager role, be prepared to discuss your experience with budgeting, forecasting, and variance analysis. Bring examples of how you've successfully managed service charge budgets in the past, and be ready to explain your approach to identifying areas for improvement.

✨Showcase Your Leadership Skills

This role requires strong leadership and interpersonal skills. Think of specific instances where you've led a team or mentored staff. Be ready to share how you promote service excellence and accountability among your teams, as well as how you handle performance reviews and contractor meetings.

✨Prepare for Compliance Questions

Given the importance of compliance with health and safety legislation and the Building Safety Act 2022, brush up on these topics before your interview. Be prepared to discuss your understanding of Section 20 consultation processes and how you've ensured compliance in previous roles. This will demonstrate your readiness to tackle the responsibilities of the position.

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