At a Glance
- Tasks: Ensure safety and security in a vibrant residential community while providing excellent customer service.
- Company: Join a dynamic team at a large residential development in E14.
- Benefits: Competitive salary, flexible shifts, and a supportive work environment.
- Other info: Opportunity for career growth in a thriving community.
- Why this job: Make a real difference in residents' lives while developing your security skills.
- Qualifications: SIA Security Guard Licence and 2 years of relevant experience required.
The predicted salary is between 28000 - 29000 £ per year.
We are currently recruiting for 2 x Day Residential Security Officer to work at a large, vibrant residential development in E14. The Day Residential Security Officer will be responsible for the security of a development comprising 3000 apartments, with gym, restaurants and cafes on site. The development also offers residents the use of beautifully landscaped grounds and gardens.
Duties and responsibilities:
- Access Control: Monitor and control entry points to the residential development, ensuring only authorised persons are allowed access.
- Patrols: Conduct regular patrols of the development, including communal areas, car parks, and external perimeters, to deter and detect any suspicious activities or safety hazards.
- Surveillance: Monitor CCTV cameras to identify any security breaches or incidents and take appropriate action when necessary.
- Incident Response: Respond promptly and effectively to security or safety incidents, including alarms, disturbances, and emergencies, in accordance with established procedures.
- Customer Service: Provide a high level of customer service to residents and visitors, answering queries, giving directions, and ensuring a safe and friendly environment.
- Reporting: Maintain accurate records of incidents, patrols, and any maintenance issues encountered during shifts. Report all issues to the Site Supervisor or Security Manager.
- Health and Safety: Ensure compliance with health and safety regulations, identifying any risks or hazards and reporting them appropriately.
- Emergency Procedures: Be familiar with and implement emergency procedures, including fire evacuation and first aid, if necessary.
- Liaison with Authorities: Work closely with local law enforcement or emergency services when required, providing necessary assistance during investigations or emergencies.
- Key Management: Safeguard and manage the distribution and return of keys for various areas of the development.
- Visitor Management: Oversee visitor sign-in procedures, ensuring all guests are registered, and issue temporary access passes where necessary.
- Maintain Professional Appearance: Ensure that you are presentable at all times, wearing the security uniform and displaying ID badges.
All applicants for this Day Residential Security Officer must meet the following criteria:
- Hold an in-date SIA Security Guard or Door Supervisor Licence
- SIA CCTV license preferred but not essential
- 2 years previous experience working as a security officer in a 5 star hotel or residential environment
- Have exceptional level English language skills
- Be an exceptional communicator
- Be articulate and well spoken
- Have the natural ability to build rapport with residents, contractors, visitors and undesirables to achieve satisfactory outcomes for all parties
- Be able to resolve disputes in a calm and productive manner
- Hold the ability to resolve conflict and deescalate emotive situations
- Be punctual, organised, reliable and dependable
Due to the high volume of applications for this Day Residential Security Officer role, if you have not heard from us within 7 days of your CV submission, your application has been unsuccessful.
Residential Security Officer - Days in London employer: Thomas Webb Recruitment
Join a dynamic and supportive team as a Residential Security Officer in E14, where your role is vital in ensuring the safety and security of a vibrant residential community. With competitive salaries, a focus on employee development, and a commitment to exceptional customer service, we foster a work culture that values professionalism and teamwork. Enjoy the unique advantage of working in a beautifully landscaped environment with access to on-site amenities, making every day rewarding and engaging.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Security Officer - Days in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that Day Residential Security Officer role.
✨Tip Number 2
Prepare for the interview by researching the company and its residential development. Knowing the ins and outs of the place will help you answer questions confidently and show that you're genuinely interested in the position.
✨Tip Number 3
Practice your customer service skills! As a Day Residential Security Officer, you'll need to interact with residents and visitors. Role-play common scenarios with a friend to get comfortable with handling queries and resolving conflicts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Residential Security Officer - Days in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in security roles, especially in residential or hotel environments. We want to see how your skills match the job description, so don’t be shy about showcasing your SIA licence and any customer service experience!
Craft a Strong Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Day Residential Security Officer role. Mention your communication skills and ability to handle conflicts calmly, as these are key for us.
Be Professional and Polished:When applying, ensure your application materials are free from typos and errors. A neat and professional presentation reflects your attention to detail, which is crucial in our line of work. Remember, first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly. Good luck!
How to prepare for a job interview at Thomas Webb Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Residential Security Officer. Familiarise yourself with access control, patrols, and incident response procedures. This will help you answer questions confidently and demonstrate your knowledge of the role.
✨Showcase Your Customer Service Skills
As a Residential Security Officer, you'll be interacting with residents and visitors regularly. Prepare examples of how you've provided excellent customer service in previous roles. Highlight your communication skills and ability to build rapport, as these are crucial for creating a safe and friendly environment.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about how you would handle various situations, such as dealing with a disturbance or responding to an emergency. Practising your responses will help you stay calm and articulate during the actual interview.
✨Dress the Part
First impressions matter! Even if the interview is casual, dress professionally to reflect the role's requirements. Wearing smart attire shows that you take the opportunity seriously and understand the importance of maintaining a professional appearance as a security officer.
