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- Tasks: Manage a luxury residential building and ensure top-notch service for residents.
- Company: Boutique luxury residential building in London's vibrant West End.
- Benefits: Competitive salary of £45k, Monday to Friday hours, and a dynamic work environment.
- Other info: Opportunity to work independently in a prestigious location with potential for career growth.
- Why this job: Be the face of luxury living and create memorable experiences for residents.
- Qualifications: Experience in residential management and strong problem-solving skills required.
The predicted salary is between 45000 - 45000 £ per year.
City of Westminster, England, United Kingdom
Salary: £45k
We currently have an exciting opportunity for an experienced Residential Building Manager to work for a boutique Luxury residential building located in the heart of London's West End. Based at the front desk day to day, the Residential Building Manager will work alone, being independently responsible for the day to day management of a small building of 15 Luxury apartments valued at between £1.5m - £2.5m per unit.
Duties and responsibilities:
- Ensuring a 5 star service is delivered to residents at all times
- Developing and maintaining positive working relationships with residents, contractors and property management teams
- Handling residents queries and complaints regarding the management of the building
- Problem solving and managing residents expectations in a polite and helpful manner
- Manning the front desk, meeting and greeting residents upon arrival and departure
- Signing for packages and deliveries
- Liaising with and coordinating contractors
- Monitoring contractors and ensuring that works are carried out with the minimum disruption to residents caused
- Carrying out regular patrols of the building to ensure the highest standards of maintenance, cleanliness, security and health and safety are met
- Reporting to management any issues relating to maintenance, cleaning, health and safety and security
- Management of the CCTV system and acting as data manager
- Issuing keys to authorised personnel and ensuring their safe return
- Distributing management correspondence to residents on behalf of the managing agent
- Keeping detailed records of all ongoings at the development, relating to visitors, contractors, issuing of keys, parcels, patrols, safety checks, queries and complaints
Candidate Specification:
- Previous experience as a Residential Head Concierge or Residential Building Manager
- Previous experience with sole responsibility for the day to day management of a residential building
- Good working knowledge of health and safety compliance in a residential building
- Good general understanding of leasehold property management
- Previous experience in dealing with leasehold management queries and complaints
- Good working knowledge of residential buildings plant, facilities, security, access control and fire safety systems
To apply for this Residential Building Manager role, please submit a copy of your CV along with a covering letter, outlining your suitability for the role. Due to the high volume of applicants, Thomas Webb will only respond to suitable candidates for the Residential Building Manager role within 14 days of the application submission.
Residential Building Manager - TPB in London employer: Thomas Webb Recruitment
Contact Detail:
Thomas Webb Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Building Manager - TPB in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management sector and let them know you're on the hunt for a Residential Building Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Show up in person! If you can, visit luxury residential buildings in your area and introduce yourself. A friendly face can make a lasting impression, and you might just find a job opening that isn't advertised online.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of health and safety compliance and leasehold property management. Be ready to share specific examples from your past experience that demonstrate your problem-solving skills and ability to handle resident queries.
✨Tip Number 4
Don't forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Residential Building Manager - TPB in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Residential Building Manager or Head Concierge. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our luxury residential building. We love seeing personality, so let us know what makes you tick and how you can deliver that 5-star service we’re after.
Showcase Problem-Solving Skills: In your application, highlight any experiences where you’ve successfully handled resident queries or complaints. We’re looking for someone who can manage expectations with a smile, so share those stories that demonstrate your problem-solving prowess!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and cover letter, and ensures you’re in the running for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Thomas Webb Recruitment
✨Know Your Building Inside Out
Before the interview, make sure you’re familiar with the specifics of the residential building you’ll be managing. Understand its layout, facilities, and any unique features. This will help you demonstrate your readiness to take on the role and show that you’re genuinely interested in the position.
✨Showcase Your Customer Service Skills
As a Residential Building Manager, delivering a 5-star service is key. Prepare examples from your past experiences where you’ve successfully handled resident queries or complaints. Highlight your problem-solving skills and how you maintained positive relationships with residents and contractors.
✨Demonstrate Health and Safety Knowledge
Brush up on health and safety compliance relevant to residential buildings. Be ready to discuss how you would ensure the safety and security of the residents. Mention any previous experience you have with health and safety protocols, as this will be crucial for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the building’s management style, team dynamics, and expectations. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.