At a Glance
- Tasks: Manage deliveries, assist residents, and ensure the smooth running of a residential building.
- Company: Join a supportive team in a vibrant community in Bethnal Green.
- Benefits: Competitive salary, flexible shifts, and a chance to make a difference.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Be the friendly face of the community and help residents feel at home.
- Qualifications: Experience in customer service and strong communication skills are a plus.
The predicted salary is between 24000 - 26000 £ per year.
London Borough of Tower Hamlets, England, United Kingdom
Salary: £24k - £26k DOE
Location: Bethnal Green
Hours/days: 4 days on, 4 days off 8am - 8pm
We are currently recruiting for 2 x Porter Caretaker positions to work on an alternating shift pattern of 4 days on 4 days off, providing a 7 days per week daytime porter caretaker service to a residential development in Bethnal Green, London. The role requires the successful Porter Caretaker to work at a residential building of circa 100 properties, with an outdoor and underground car park for residents parking. The site has a cleaner Monday to Friday in the mornings for the communal areas, including litter picking and dealing with the refuse bins. The site also has a handyman for taking care of minor maintenance issues Monday to Friday in the mornings.
Responsibilities
- Signing for packages, parcels and deliveries on behalf of residents
- Informing residents of deliveries and packages ready for collection
- Taking in the post from royal mail and sorting them into the appropriate letterboxes
- Liaising and coordinating contractors
- Reporting maintenance issues to the handyman and the managing agent where required
- Answering residents queries via phone and email
- Acting as the eyes and ears of the managing agent
- Issuing keys to contractors and residents
- Handling petty cash
- Monitoring and managing the CCTV system
Candidate Specification
- Previous experience as a Porter Caretaker highly desirable
- Highly personable, with the ability to develop and maintain ongoing relationships with residents, contractors and the management team
- Computer literate, being able to competently use Microsoft office applications and email etc
- Good customer service skills, taking care of residents basic needs
- The ability to take ownership of the responsibility for the day to day well-being of the building
All applicants for the Porter Caretaker role should submit a CV along with a covering letter, outlining their suitability for the role.
Porter Caretaker in London employer: Thomas Webb Recruitment
As a Porter Caretaker in the vibrant community of Bethnal Green, you will be part of a supportive team dedicated to enhancing residents' living experience. Our company fosters a collaborative work culture, offering competitive salaries and a unique 4 days on, 4 days off shift pattern that promotes work-life balance. With opportunities for personal growth and development, we are committed to ensuring our employees feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Porter Caretaker in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management or caretaking field. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into the residential development and introduce yourself. A friendly face can make a lasting impression, and it shows you're genuinely interested.
✨Tip Number 3
Prepare for the interview by knowing the ins and outs of the role. Brush up on your customer service skills and be ready to discuss how you'd handle resident queries and maintenance issues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Porter Caretaker in London
Some tips for your application 🫡
Craft a Stellar CV:Your CV is your first impression, so make it count! Highlight any previous experience as a Porter Caretaker and showcase your customer service skills. We want to see how you can take ownership of the building's well-being!
Personalise Your Covering Letter:Don't just send a generic letter! Tailor it to us by mentioning why you're excited about the role and how your skills align with our needs. Show us your personality and how you can build relationships with residents and contractors.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point—just like we do in our day-to-day work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Thomas Webb Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Porter Caretaker. Familiarise yourself with tasks like signing for packages, liaising with contractors, and managing the CCTV system. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Porter Caretaker, you'll be interacting with residents and contractors regularly. Prepare examples of how you've built relationships in previous roles or handled customer queries effectively. This will demonstrate your personable nature and ability to maintain ongoing relationships, which is crucial for this position.
✨Brush Up on Tech Skills
Since the job requires computer literacy, especially with Microsoft Office and email, make sure you're comfortable using these tools. You might be asked about your experience with them, so be ready to discuss how you've used technology in past roles to improve efficiency or communication.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the building's community, or how they handle maintenance issues. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
