Position: Property Manager
Location: North West London, NW3
Salary: £35k - £40k Depending on experience
Start: ASAP
Responsibilities:
Our client, a well-established London-wide independent estate agent, is looking for an experienced Property Manager to manage a portfolio of approximately 150 properties from their head office in North West London.
Duties and responsibilities:
- Managing a property portfolio and ensuring landlords and tenants receive a high level of service.
- Liaising with branches to ensure properties are ready for move-in.
- Agreeing and managing landlord float funds for property-related invoices.
- Dealing promptly with routine and emergency maintenance issues, liaising with contractors, landlords, block managers and developers where required.
- Responding promptly and effectively to internal and external complaints.
- Processing and authorising contractor invoices and requesting additional funds from landlords where necessary.
- Ensuring effective communication between the company, landlords and tenants.
- Ensuring conditions attached to property licences are complied with.
- Dealing with insurance claims, including liaising with block managers, loss adjusters and contractors and arranging estimates.
- Inspecting properties, submitting reports to landlords and following up on any works or requirements.
- Reviewing check-out reports, quantifying deposit deductions and liaising with landlords and tenants to negotiate agreements.
- Submitting disputes to the Tenancy Deposit Scheme where necessary and responding to tenant disputes.
- Maintaining clear communication between Property Management, Lettings, Accounts and overseas offices.
- Working as part of the team to ensure landlords' and tenants' needs are met and excellent customer service is maintained.
- Ensuring ARLA Propertymark guidelines are followed.
Property Manager Specification:
- Ideally ARLA Propertymark qualified to Level 3, although this is not essential.
- Minimum 4 years' experience in a similar property management role.
- Experience dealing with maintenance issues, inspections, deposits and the Tenancy Deposit Scheme.
- Basic knowledge of heating and hot water systems, plumbing and electrical matters.
- Strong knowledge of Microsoft Word, Excel and Outlook.
- Excellent written and verbal communication skills.
- Strong organisational skills and attention to detail.
- Ability to problem solve, prioritise and manage time effectively.
- A strong focus on customer service and delivering the right results.
- Ability to work effectively as part of a team.
Should you wish to apply for this Property Manager position, please submit your CV along with a covering letter detailing your suitability for the role.
AST Property Manager in London employer: Thomas Webb Recruitment
At Thomas Webb Recruitment, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values professionalism and excellence in service. Located in the prestigious SW3 area, our team enjoys competitive benefits, opportunities for personal and professional growth, and the chance to work in a dynamic environment that caters to high-end clientele. Join us to be part of a dedicated team that is committed to delivering outstanding experiences for residents and guests alike.
