Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, manage enquiries, and ensure a safe, high-standard environment.
- Company: Luxury real estate development in the heart of Kensington and Chelsea.
- Benefits: Competitive pay, flexible shifts, and a vibrant work atmosphere.
- Other info: Great opportunity for career growth in a dynamic, upscale environment.
- Why this job: Join a prestigious team and enhance your hospitality skills in a luxury setting.
- Qualifications: 1 year of concierge experience and a friendly, professional attitude.
The predicted salary is between 36000 - 60000 £ per year.
We currently have an exciting opportunity for an experienced Day Concierge to work at a luxury prime real estate development in the Royal Borough of Kensington and Chelsea. The development comprises circa 100 high-end residential 1-3 bedroom apartments with property values ranging from circa £1m-£4m per apartment. The development offers residents a 24-hour concierge service, rooftop garden and a luxury private residents-only gym.
Duties and Responsibilities
- Meeting and greeting guests/tenants
- Handling guest enquiries with professionalism and efficiency in a timely manner
- Assisting guests/tenants as and when required
- Providing a supervised and safe environment to the guests
- Ensuring the building and front-of-house reception area are kept to a high standard and manned at all times
- Monitoring front door entrance, granting access to guests, delivery personnel, and contractors
- Undertaking routine patrols for the property
- Monitoring all common areas within the property boundaries and reporting to the Property Manager and team on any issues
- Logging parcel deliveries and managing safe keeping
- Supervising small works and ongoing contracts including cleaners, waste removal, etc.
- Ensuring that records of attendance and testing are kept up to date
- Always adhere to Health and Safety procedures
- Weekly tracker updates sent to Property Manager and team
- Working alongside the M&E on-site contractor
Qualifications
- A minimum of 1 year experience as a Concierge
- Live within a 45-minute commute of Kensington and Chelsea
- Polite, friendly, and approachable
- Immaculate appearance
- Reliable
- Excellent command of written and spoken English
- Basic computer skills
- Can work well in a team
- Ability to problem-solve
Please note that due to the high volume of applications, all successfully shortlisted applicants for this Day Concierge position will be contacted within 7 days of their submission.
Day Concierge CIPP employer: Thomas Webb Recruitment
Contact Detail:
Thomas Webb Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Concierge CIPP
✨Tip Number 1
First things first, make sure you know the ins and outs of the Day Concierge role. Brush up on your guest interaction skills and be ready to showcase your experience in handling enquiries with professionalism. We want to see you shine in those interviews!
✨Tip Number 2
Networking is key! Reach out to current or former concierges in luxury developments. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you’re serious about landing this gig!
✨Tip Number 3
When you get that interview, don’t just talk about your skills—show them! Bring examples of how you’ve handled tricky situations or gone above and beyond for guests. We love seeing real-life scenarios that highlight your problem-solving abilities.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate candidates who are ready to make a difference in our luxury developments. Let’s get you that job!
We think you need these skills to ace Day Concierge CIPP
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience as a concierge. We want to see how you've handled guest enquiries and created a welcoming environment in the past. Use specific examples to show us what you can bring to the table!
Be Professional and Polite: Since this role is all about meeting and greeting guests, your application should reflect your friendly and approachable nature. Use a polite tone and make sure your written English is top-notch – we love clear communication!
Keep It Neat and Tidy: Just like the high-end environment you'll be working in, your application should be immaculate. Make sure it's well-structured and free of typos. A clean presentation shows us that you pay attention to detail, which is super important for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Thomas Webb Recruitment
✨Know the Property Inside Out
Before your interview, take some time to research the luxury development and its amenities. Familiarise yourself with the features of the apartments and the services offered, like the rooftop garden and gym. This knowledge will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Day Concierge, you'll be the first point of contact for guests and tenants. Prepare examples from your past experience where you've handled guest enquiries or resolved issues efficiently. Highlighting your ability to maintain professionalism and a friendly demeanour will set you apart.
✨Dress to Impress
Given the high-end nature of the property, your appearance matters. Dress smartly and ensure you look polished for the interview. This not only reflects your understanding of the role but also demonstrates your commitment to maintaining the standards expected in a luxury environment.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with difficult guests or managing safety protocols. Think through potential scenarios and formulate clear, calm responses. This will showcase your problem-solving skills and ability to think on your feet.