Concierge Receptionist – Assistant
Location:SW3 5QP
Start Date: As soon as possible
Salary: £34,500 gross per annum, inclusive of holiday pay
Hours: Average 40 hours per week
Days: 2 days off per week
Holiday: 5.6 weeks per year
Please note you MUST have at least TWO years of current experience in a 5* hotel or high-end residential development as front of house, to be considered for this role.
About the Role
We are looking for a Concierge Receptionist – Assistant to join the team at a high-end residential development in SW3
The ideal candidate will have a great personality, excellent customer service skills, and an understanding of delivering service to a high-end residential standard.
Key Responsibilities
- Man the Residence front entrance and provide a welcoming and professional service to residents and guests.
- Assist the Concierge Receptionists with a variety of front-office, concierge and administrative duties.
- Maintain the high standards, procedures and policies of the development
- Respond effectively to the ever-changing needs of residents.
- Provide a consistently professional and attentive level of customer service.
- Be multi-skilled and able to multitask, as required by the role.
Working Hours
The role operates on a rotating shift pattern, including:
- Early: 7:00am – 3:00pm
- Late: 3:00pm – 11:00pm
- Occasional day shifts:
- 9:00am – 5:00pm
- 10:00am – 6:00pm
- 12:00pm – 8:00pm
Shifts will vary depending on business needs.
Salary & Benefits
- £34,500 gross annual salary, inclusive of holiday pay
- Average 40 hours per week
- 2 days off per week
- 5.6 weeks' holiday per year
- Potential non-contractual bonus of up to 1 week's pay, paid in June and December
- Uniform provided
- Potential salary review following successful completion of probation
- Salary paid in arrears by bank transfer, subject to Income Tax and National Insurance deductions
#J-18808-Ljbffr
Concierge Receptionist – Assistant employer: Thomas Webb Recruitment
At Thomas Webb Recruitment, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values professionalism and excellence in service. Located in the prestigious SW3 area, our team enjoys competitive benefits, opportunities for personal and professional growth, and the chance to work in a dynamic environment that caters to high-end clientele. Join us to be part of a dedicated team that is committed to delivering outstanding experiences for residents and guests alike.
