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- Tasks: Engage potential clients and qualify leads through proactive outreach.
- Company: Join the Institution of Civil Engineers, a leader in infrastructure and construction training.
- Benefits: Enjoy hybrid work, 25 days leave, wellness allowance, and pension contributions.
- Why this job: Be the first point of contact, drive sales growth, and build lasting client relationships.
- Qualifications: Experience in lead generation and CRM tools like Salesforce is essential.
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 28000 - 42000 £ per year.
Sales Development Representative
£35K per annum + £12K-£15K Commissioning, Hybrid C.London
NEC Training & Contracts
The Organisation
The Institution of Civil Engineers (ICE) is a globally recognised professional membership body that supports and promotes the infrastructure and construction industry. Our NEC Training & Contracts division delivers industry-leading training and consultancy services, ensuring best practice in contract management and procurement. We are seeking a dynamic Sales Development Representative (SDR) to join our team in Westminster, London.
The Role
The Sales Development Representative (SDR) is responsible for driving the early stages of the sales process by identifying, engaging and qualifying leads. As the first point of contact for potential clients, the SDR will generate interest in NEC’s training and contract solutions through proactive outreach via phone, email and social media. This role is crucial to the growth of our sales pipeline and overall business success.
The role operates within the UK market and reports directly to the Head of Sales, NEC and ICE Training.
Duties & Responsibilities
Customer Engagement
- Respond to client enquiries and generated leads.
- Validate and qualify potential leads before passing them to the sales team.
- Actively seek new business opportunities through research and outreach.
- Build and nurture client relationships to establish NEC as a trusted advisor.
- Conduct targeted research to identify and initiate contact with prospective customers.
Operational Support
- Maintain accurate and up-to-date records of all leads and opportunities in Salesforce CRM.
Communication & Collaboration
- Communicate any quality, commercial, or timing issues to the Head of Sales for prompt resolution.
Sales Forecasting & Reporting
- Regularly update the sales pipeline and forecasts to support accurate business planning.
What We're Looking for in You?
Key Skills & Experience
- Proficiency in researching potential clients and tailoring outreach accordingly.
- Experience using CRM systems (e.g., Salesforce) and digital outreach tools such as LinkedIn.
- Demonstrated success in lead generation, prospecting, or a similar customer-facing role.
- Proven ability to meet or exceed outreach, qualification and pipeline development targets.
Other Essential Requirements
- Technical proficiency with sales tools and platforms to manage outreach efforts effectively.
- Resilience and ability to handle rejection while maintaining motivation and focus.
- Adaptability to adjust strategies based on feedback and market conditions.
- A collaborative approach to work closely with sales and marketing teams.
ICE Group benefits include
- Hybrid working
- 25 days annual leave plus bank holidays
- Shutdown over Christmas period
- Annual £100 allowance towards your wellbeing
- Up to eight per cent of salary contributed to a personal pension scheme
- 24-hour employee support line
- Death in service benefit equivalent to one year’s salary
- Interest free season ticket loan
- Cycle to work scheme
- Big Gym membership savings with the GymFlex scheme
To apply, email your CV to
The Institution of Civil Engineers is an equal opportunities employer and welcomes applications from all backgrounds. We will consider reasonable adjustments for applicants with disabilities or special requirements under the Equality Act 2010.
General Data Protection Regulations (GDPR) 2018
The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. The ICE Group’s Data Protection Officer is Shah Ali, who can be contacted at Applicants have the right to complain to the ICO at if they have a concern with the way ICE are handling their data.
Sales Development Representative employer: Thomas Telford Ltd
Contact Detail:
Thomas Telford Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Representative
✨Tip Number 1
Familiarize yourself with the NEC Training & Contracts division and its offerings. Understanding their training solutions and contract management services will help you engage potential clients more effectively.
✨Tip Number 2
Leverage LinkedIn to connect with industry professionals and potential leads. Engaging with relevant content and participating in discussions can help you build a network that may lead to valuable sales opportunities.
✨Tip Number 3
Practice your outreach techniques, focusing on how to tailor your communication based on the specific needs of potential clients. This will enhance your ability to qualify leads and establish trust.
✨Tip Number 4
Stay resilient and maintain a positive attitude, especially when facing rejection. Developing a thick skin and learning from each interaction will improve your performance in lead generation.
We think you need these skills to ace Sales Development Representative
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Sales Development Representative. Highlight your experience in lead generation and customer engagement in your application.
Tailor Your CV: Customize your CV to reflect the key skills and experiences mentioned in the job description, such as proficiency in CRM systems and digital outreach tools. Use specific examples to demonstrate your success in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organization. Mention how your skills align with the needs of the ICE Group and express your motivation to contribute to their sales pipeline.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on their radar and show your proactive nature.
How to prepare for a job interview at Thomas Telford Ltd
✨Research the Company
Before your interview, take some time to understand the Institution of Civil Engineers and their NEC Training & Contracts division. Familiarize yourself with their services and how they support the infrastructure and construction industry. This knowledge will help you engage more effectively during the conversation.
✨Showcase Your Lead Generation Skills
Be prepared to discuss your experience in lead generation and prospecting. Highlight specific examples where you've successfully identified and qualified leads, and explain how you tailored your outreach strategies to meet client needs. This will demonstrate your fit for the Sales Development Representative role.
✨Demonstrate Resilience
The role requires resilience and the ability to handle rejection. Be ready to share instances where you've faced challenges in sales or outreach but maintained your motivation. This will show that you can thrive in a dynamic sales environment.
✨Prepare Questions
At the end of the interview, you'll likely have the opportunity to ask questions. Prepare thoughtful questions about the sales process, team dynamics, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
