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For Companies At a Glance
- Tasks: Be the friendly face of our outlet, handling customer queries and admin tasks.
- Company: Join Thomas Sherriff & Co Ltd, a leading supplier of farm machinery in Scotland.
- Benefits: Enjoy flexible part-time hours with potential for full-time work and a supportive team environment.
- Why this job: Gain valuable experience in a dynamic role while contributing to a well-respected company.
- Qualifications: Previous admin experience and strong communication skills are essential; Microsoft Office proficiency is a plus.
- Other info: This is a maternity cover position, offering a chance to develop your skills in a vibrant workplace.
The predicted salary is between 24000 - 36000 £ per year.
About Us
Thomas Sherriff & Co Ltd are suppliers of farm machinery and turf equipment throughout the Lothians, Scottish Borders, and Northumberland. They have 8 outlets in this area with circa 140 employees.
Description
The Outlet Administrator is the first port of call for customers and general enquiries, assisting where possible, or directing appropriately. Responsible for ensuring the smooth running of the admin function in all aspects of the office, with a strong focus on financial administration. A strong team player, you will be an integral part of the office who can effectively communicate with the rest of the team which includes Parts, Service and Sales.
This Job will be based at our Jedburgh Outlet, part time working Monday, Wednesday and Friday. Full time may be considered for the right candidate. This is a fixed term contract for 1 year.
Key Responsibilities and Duties
- Warmly greeting visitors to our Outlet; answering and directing phone calls promptly, fielding calls.
- Supporting the outlet with Customer/Supplier queries, and Parts/Service/Sales queries.
- Assisting with billing by preparing and sending invoices; maintaining client databases; tracking accounts; overseeing the invoice workflow including chasing debts, and assisting in copying and distributing production/sales orders and other internal documents as requested.
- Processing purchase invoices onto the ledger.
- Follow up on overdue debtors.
- Warranty – submission of claims.
- Managing and reconciling of petty cash.
- Processing daily customer payments via cash/card.
- Tracking and submitting of Technicians’ hours for payroll.
- Reporting on the Delivery and Service of Whole Goods.
- Performing a variety of administrative duties, such as generating and distributing company communications and sorting, processing and distributing incoming mail.
- May include other duties as and when required.
Skills and Experience
- Proven administrative experience.
- Superb written and verbal communication skills.
- Strong time-management skills and multi-tasking ability.
- Proficient in Microsoft Office, with an aptitude to learn new software and systems.
- Strong communication/people skills; ability to build solid relationships with colleagues and customers.
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Outlet Administrator - Jedburgh (Maternity Cover) employer: Thomas Sherriff & Co
Contact Detail:
Thomas Sherriff & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outlet Administrator - Jedburgh (Maternity Cover)
✨Tip Number 1
Familiarise yourself with the company, Thomas Sherriff & Co Ltd, and their products. Understanding their farm machinery and turf equipment will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your administrative skills and experience in financial administration during any networking opportunities. Connect with current or former employees on platforms like LinkedIn to gain insights into the company culture and expectations for the Outlet Administrator role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer queries and administrative tasks in previous roles. This will showcase your problem-solving abilities and your capacity to handle the responsibilities outlined in the job description.
✨Tip Number 4
Practice your communication skills, as they are crucial for this position. Consider role-playing scenarios where you might need to greet customers or handle phone inquiries, ensuring you convey warmth and professionalism.
We think you need these skills to ace Outlet Administrator - Jedburgh (Maternity Cover)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Outlet Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant administrative experience, particularly in financial administration. Use bullet points to make it easy to read and focus on achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your communication skills and ability to work as part of a team, as these are crucial for the position. Be sure to mention any specific experiences that relate to the job duties.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Thomas Sherriff & Co
✨Showcase Your Communication Skills
As the Outlet Administrator will be the first point of contact for customers, it's crucial to demonstrate your superb written and verbal communication skills during the interview. Practice clear and concise responses, and be ready to discuss how you've effectively communicated in previous roles.
✨Highlight Your Administrative Experience
Make sure to emphasise your proven administrative experience. Be prepared to share specific examples of how you've managed office functions, handled customer queries, or processed invoices in past positions. This will show that you understand the responsibilities of the role.
✨Demonstrate Time Management Skills
The job requires strong time-management and multi-tasking abilities. During the interview, discuss how you prioritise tasks and manage your time effectively, especially when juggling multiple responsibilities. Consider sharing a scenario where you successfully managed competing deadlines.
✨Familiarise Yourself with Financial Administration
Since the role has a strong focus on financial administration, brush up on relevant processes like invoicing, tracking accounts, and managing petty cash. Be ready to discuss any experience you have in these areas, as it will show your readiness to take on the financial aspects of the position.
