Retail Supervisor

Retail Supervisor

West Calder Full-Time 24752 £ / year No home office possible
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At a Glance

  • Tasks: Lead a team, drive sales, and ensure exceptional customer service.
  • Company: Join THOMAS SABO, a vibrant brand known for unique jewellery and accessories.
  • Benefits: Enjoy competitive salary, bonuses, discounts, and enhanced holiday entitlement.
  • Why this job: Be part of a diverse, inclusive culture that values your individuality and career growth.
  • Qualifications: 1-2 years of supervisory experience with a passion for sales and customer service.
  • Other info: Flexible working across local stores and opportunities for continuous training.

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.

THE REWARD

  • Position: Supervisor
  • Salary: £24,752
  • Estimated annual OTE on top of basic: £4,159.91
  • Hours: 37.5
  • Contract: Permanent

BENEFITS AND PERKS

  • Competitive base salary, monthly bonus, commission on every item sold
  • Exciting incentives
  • Up to £2000 per year (pro-rata) jewellery allowance
  • 65% off discount
  • Your birthday off
  • Enhanced holiday entitlement starting at 28 days including bank holidays and increasing to 31 days after one year of service (pro-rata for part time colleagues)
  • Holiday purchase scheme
  • Length of service rewards
  • Volunteering days
  • Free 24/7 access to Employee & Family Assistance Programme via Retail Trust offering wellbeing and financial support as well as discounts
  • Enhanced sickness and emergency paid leave
  • Pay on demand available
  • Cycle to work scheme
  • Cash plan health insurance
  • Referral rewards
  • Nationwide opportunities across Boutiques and Concession Counters
  • Frequent training to aid your career growth and progression within THOMAS SABO

THE CANDIDATE

We are looking for passionate, sales-driven brand ambassadors. To be a THOMAS SABO brand ambassador, you must be passionate about the brand, our products and our customers.

THE REQUIREMENT

  • Previous 1-2 years’ experience at Supervisor Level
  • Passionate, driven individuals with strong customer service skills
  • Proven sales track record and the demonstrated ability to meet and exceed your personal sales KPIs
  • Premium retail experience
  • Ability to work well in a team environment and lead by example
  • Experience of opening/closing a standalone store
  • Flexible to work in other local stores as required

THE COMPANY

THOMAS SABO is an innovative, international lifestyle company, with a passion for creating unique, highly expressive jewellery and accessories that allow you to express your personality. At its core, the THOMAS SABO vision is inextricably linked to that of Thomas Sabo himself: our founder, visionary and mentor. We take our responsibility to the environment seriously and are committed to our relationships with customers, partners and place paramount importance on our colleagues.

THE COMMITMENT

At THOMAS SABO our aim is to foster a supportive and collaborative culture, providing our colleagues with the positive working environment we believe they deserve and as with our eclectic jewellery collections, we celebrate diversity. We are passionate about inclusivity and promote equality. We are committed to providing a supportive workplace where everyone in our team feels valued, included and most importantly, can be themselves at work. We strive to provide opportunities for career growth and encourage individual successes, recognising talent and celebrating achievements.

THOMAS SABO is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Please note that due to large volume of applicants only successful candidates will be contacted for an interview.

Retail Supervisor employer: Thomas Sabo

THOMAS SABO is an exceptional employer located in Braehead, Glasgow, offering a vibrant work culture that prioritises inclusivity and employee well-being. With competitive salaries, generous discounts, and extensive career growth opportunities, we empower our Retail Supervisors to thrive in a supportive environment where their contributions are recognised and celebrated. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences while enjoying unique benefits like enhanced holiday entitlements and a jewellery allowance.
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Contact Detail:

Thomas Sabo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Supervisor

✨Tip Number 1

Familiarise yourself with THOMAS SABO's product range and brand values. Being able to speak passionately about their jewellery and accessories during your interview will show that you are genuinely interested in the role and the company.

✨Tip Number 2

Prepare examples of how you've successfully led a team or exceeded sales targets in your previous roles. Highlighting your leadership skills and sales achievements will demonstrate that you have the experience they are looking for.

✨Tip Number 3

Showcase your customer service skills by discussing specific instances where you went above and beyond for a customer. This will illustrate your commitment to providing an exceptional shopping experience, which is crucial for a brand ambassador.

✨Tip Number 4

Be ready to discuss your flexibility and willingness to work in different locations. Since the role may require you to assist in other local stores, demonstrating your adaptability will make you a more attractive candidate.

We think you need these skills to ace Retail Supervisor

Customer Service Skills
Sales Skills
Team Leadership
Retail Management
Performance Tracking
Communication Skills
Problem-Solving Skills
Flexibility
Time Management
Product Knowledge
Conflict Resolution
Visual Merchandising
Coaching and Mentoring
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Retail Supervisor position. Tailor your application to highlight how your experience aligns with these expectations.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous supervisory experience, sales achievements, and customer service skills. Use bullet points for clarity and focus on quantifiable results where possible.

Write a Strong Cover Letter: In your cover letter, express your passion for the THOMAS SABO brand and your motivation for applying. Highlight specific experiences that demonstrate your ability to lead a team and meet sales targets.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Thomas Sabo

✨Show Your Passion for the Brand

Make sure to express your enthusiasm for THOMAS SABO and its products during the interview. Research the brand's history and values, and be ready to discuss how you can embody their vision as a brand ambassador.

✨Demonstrate Your Sales Skills

Prepare to share specific examples of how you've met or exceeded sales targets in previous roles. Highlight any strategies you used to drive sales and how you can apply those to the retail supervisor position.

✨Emphasise Team Leadership Experience

Since the role requires leading by example, be ready to discuss your experience in managing teams. Share instances where you motivated colleagues or resolved conflicts, showcasing your ability to foster a positive team environment.

✨Be Flexible and Adaptable

The job may require working in different locations, so demonstrate your willingness to be flexible. Discuss any past experiences where you adapted to new environments or took on additional responsibilities to support your team.

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