At a Glance
- Tasks: Create and maintain clear technical documentation for internal and external stakeholders.
- Company: Join Thomson Reuters, a leader in trusted journalism and technology solutions.
- Benefits: Enjoy hybrid work, flexible vacation, mental health days, and career development opportunities.
- Why this job: Make a real-world impact while working in a culture of inclusion and continuous learning.
- Qualifications: 3+ years in technical writing with strong communication and project management skills required.
- Other info: Be part of a global team dedicated to justice, truth, and transparency.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking an experienced and meticulous Technical Writer to join our team. The successful candidate will be responsible for creating, maintaining, and enhancing our technical documentation to ensure clarity, accuracy, and usability for both internal and external stakeholders. This role requires excellent communication, writing, and project management skills to produce high-quality documentation that supports our core product.
About The Role
As a Technical Writer within Reuters, you will:
- Maintain and update the customer-facing technical documentation in our knowledge base
- Collaborate with Product Marketing and Release Management to create detailed customer-facing release notes
- Work with Commercial and Marketing teams to develop technical sales collateral for core product and features
- Develop and maintain \”How We Work\” documentation for onboarding and training new team members, including guidelines for escalation processes
About You
To be our next Technical Writer you will likely have:
- 3+ years of experience in technical writing, with a focus on feature and release documentation
- Excellent writing, editing, and proofreading skills, with the ability to create clear, concise, and engaging content
- Experience working with cross-functional teams, including Product, Marketing, and Commercial teams
- Strong project management skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously
- Ability to work in a fast-paced environment, with a focus on delivering high-quality documentation that meets customer and internal stakeholder needs.
What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com.
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Technical Writer - Reuters Imagen employer: Thomas Reuters
Contact Detail:
Thomas Reuters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Writer - Reuters Imagen
✨Tip Number 1
Familiarise yourself with the specific tools and software commonly used in technical writing, such as Markdown, Confluence, or MadCap Flare. Being proficient in these tools can set you apart from other candidates.
✨Tip Number 2
Network with current or former employees at Reuters to gain insights into their documentation processes and team dynamics. This can provide you with valuable information that you can reference during interviews.
✨Tip Number 3
Prepare to discuss your experience with cross-functional collaboration. Be ready to share specific examples of how you've worked with product, marketing, or commercial teams to create effective documentation.
✨Tip Number 4
Showcase your project management skills by discussing how you've prioritised tasks and managed multiple projects in previous roles. Highlighting your ability to meet deadlines will resonate well with the hiring team.
We think you need these skills to ace Technical Writer - Reuters Imagen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical writing experience, especially in feature and release documentation. Use specific examples that demonstrate your ability to create clear and concise content.
Craft a Compelling Cover Letter: In your cover letter, emphasise your project management skills and experience working with cross-functional teams. Mention how your background aligns with the responsibilities outlined in the job description.
Showcase Your Writing Skills: Include samples of your previous technical documentation or writing projects. This could be links to online portfolios or attachments that showcase your ability to produce high-quality documentation.
Highlight Relevant Experience: Clearly outline your 3+ years of experience in technical writing. Discuss any specific tools or methodologies you have used that are relevant to the role, such as knowledge bases or customer-facing documentation.
How to prepare for a job interview at Thomas Reuters
✨Showcase Your Writing Skills
As a Technical Writer, your writing skills are paramount. Bring samples of your previous work to the interview, highlighting clear and concise documentation. Be prepared to discuss your writing process and how you ensure accuracy and usability in your documents.
✨Demonstrate Collaboration Experience
This role involves working with cross-functional teams. Share specific examples of how you've collaborated with Product, Marketing, or Commercial teams in the past. Highlight any successful projects that resulted from these collaborations to show your ability to work well with others.
✨Discuss Project Management Skills
With strong project management skills being essential for this position, be ready to talk about how you prioritise tasks and manage multiple projects. Use real-life examples to illustrate your ability to meet deadlines while maintaining high-quality documentation.
✨Prepare for Questions on Adaptability
Given the fast-paced environment at Reuters, expect questions about how you adapt to changing priorities. Prepare to discuss situations where you've had to quickly adjust your approach or documentation style to meet new requirements or feedback.