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For Companies At a Glance
- Tasks: Drive sales performance through data analysis and process improvement.
- Company: Join Thomson Reuters, a leader in trusted journalism and technology solutions.
- Benefits: Enjoy hybrid work, flexible vacation, mental health days, and career development opportunities.
- Why this job: Make a real-world impact while working in a culture of inclusion and growth.
- Qualifications: Experience in sales operations, project management, and data analysis is essential.
- Other info: Be part of a global team dedicated to justice, truth, and transparency.
The predicted salary is between 43200 - 72000 £ per year.
The Sales Operations Manager will work in conjunction with the Operations Director to support, enable and drive sales performance backed by data.
About The Role
As our Sales Operations Manager at Thomson Reuters, you will:
- Be accountable for supporting the Global Sales Organisation.
- Optimize sales and operational efficiency through process improvement, system enhancements and best practice sharing.
- Be responsible for the ongoing training of new and existing users in Salesforce to drive user adoption.
- Engage and work with aligned teams (Sales Support, GCO, Customer Success, Finance) to effectively achieve data needs and analysis results.
- Manage multiple concurrent projects, initiate, and drive projects to completion with minimal guidance.
- Assist the Sales Operations Director in understanding process bottlenecks and inconsistencies and implementing data enrichment processes to improve the sales team’s performance.
- Develop and maintain sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams.
- Partner with the Tech Lead to understand new capabilities available in Salesforce.
- Maintain key relationships with sales management/sales team to enforce process and quality of data input.
Key Deliverables
- Salesforce dashboards that enable a single revenue view of the business for Sales and leadership and include agreed KPIs.
- Partnership with finance on key account financial status.
- Expertise in CRM/Order Management systems (e.g. Salesforce and P.io) and processes to guide Sales Leaders on team performance.
- Key Messaging, Enablement & Training Workflow Enhancements - Fault Fix.
- Work closely with Sales Support to ensure that Sales processes are being followed.
Key Relationships: Global Agency Sales Team, Sales Leadership Team, Global Customer Operations, Customer Admin, Customer Data Management team, Cross-SBUs Sales Enablement and Sales Process Specialist.
About You
To be our Sales Operations Manager, you will likely have:
- In-depth knowledge of diverse business functions and principles (e.g. Sales Excellence, GCO, Commercial policy, finance, Sales Admin, Technology etc.).
- Prior experience in business operations, sales or related experience, primarily in the area of project management and implementing process improvement.
- Data analysis and performance/operational metrics in a simple and digestible format.
- Work experience using and analyzing qualitative and quantitative data.
- Track record of developing strong working relationships with leaders and leading via influence.
- Experience of working in a matrix environment and multiple stakeholder groups from different functions within a business.
- Managing senior stakeholder relationships and diverse virtual teams across a variety of locations.
- Proven success in delivering results, having a bias for action and translating strategy to implementation.
- Strong process management skills and experience managing and improving complex projects/processes.
- Ability to problem-solve and communicate issues to Capability Manager.
Desired Skills:
- Data visualization tools knowledge preferred – such as Tableau and Power BI.
- Experience with SaaS solutions/platforms.
- Additional languages are desirable.
What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role).
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges.
- Industry Competitive Benefits: We offer comprehensive benefit plans including flexible vacation, mental health days off, retirement savings, tuition reimbursement, and resources for wellbeing.
- Culture: Globally recognized for inclusion and belonging, flexibility, work-life balance, and more.
- Social Impact: Make an impact in your community with our Social Impact Institute.
- Making a Real-World Impact: We help our customers pursue justice, truth, and transparency.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.
Contact Detail:
Thomas Reuters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager - Reuters
✨Tip Number 1
Familiarise yourself with Salesforce and its functionalities, as this role heavily relies on optimising user adoption and training. Consider taking online courses or certifications to boost your knowledge and demonstrate your commitment to mastering the platform.
✨Tip Number 2
Network with current or former employees of Thomson Reuters, especially those in sales operations or related roles. Engaging in conversations can provide you with valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Showcase your project management skills by preparing examples of past projects where you've successfully implemented process improvements. Be ready to discuss how you overcame challenges and drove results, as this will resonate well with the hiring team.
✨Tip Number 4
Stay updated on industry trends and best practices in sales operations. Being knowledgeable about the latest tools and methodologies will not only enhance your discussions during interviews but also demonstrate your proactive approach to continuous learning.
We think you need these skills to ace Sales Operations Manager - Reuters
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations, project management, and data analysis. Use keywords from the job description to demonstrate that you meet the specific requirements of the Sales Operations Manager role.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the role and how your skills align with Thomson Reuters' goals. Mention your experience with Salesforce and any relevant data visualisation tools like Tableau or Power BI.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For example, mention how you improved sales processes or enhanced operational efficiency, and provide specific metrics to back up your claims.
Prepare for Potential Questions: Think about how you would answer questions related to process improvement, stakeholder management, and data-driven decision-making. Be ready to discuss specific examples from your past experiences that demonstrate your capabilities.
How to prepare for a job interview at Thomas Reuters
✨Understand the Role
Make sure you have a solid grasp of what the Sales Operations Manager role entails. Familiarise yourself with key responsibilities such as optimising sales efficiency and managing Salesforce training. This will help you articulate how your skills align with the job.
✨Showcase Your Data Skills
Since the role heavily involves data analysis and performance metrics, be prepared to discuss your experience with data visualisation tools like Tableau or Power BI. Bring examples of how you've used data to drive decisions in previous roles.
✨Highlight Project Management Experience
The ability to manage multiple projects is crucial for this position. Be ready to share specific examples of projects you've led, focusing on how you initiated, drove them to completion, and overcame any challenges along the way.
✨Demonstrate Relationship-Building Skills
This role requires strong relationships with various teams. Prepare to discuss how you've successfully collaborated with different stakeholders in the past, particularly in a matrix environment, and how you influenced outcomes through these relationships.
