At a Glance
- Tasks: Help clients with mortgages and protection, building strong relationships and managing your own pipeline.
- Company: Join a dynamic team focused on outstanding customer service and career growth.
- Benefits: Earn GBP40,000-GBP80,000+ OTE with uncapped commission, plus a company car or allowance.
- Other info: Work full-time in Stoke-On-Trent, Crewe, Macclesfield, Stafford, or Coventry with flexible hours.
- Why this job: Enjoy a supportive environment with dedicated training, clear progression, and a chance to make an impact.
- Qualifications: CeMAP qualified with 1+ years experience preferred, but trainees are welcome to apply.
The predicted salary is between 32000 - 56000 £ per year.
Mortgage & Protection Adviser
Full-time | Office-based
Monday-Friday 08:30-18:00 | Alternate Saturdays 09:00-17:00 (with a day off in lieu)
Are you a motivated and experienced Mortgage & Protection Adviser ready to take your career to the next level?
My client is looking for dynamic, CeMAP-qualified professional to join their growing team — someone who thrives on providing outstanding customer service while earning uncapped commission in a supportive, high-performance environment.
What’s in it for you?
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£40,000-£80,000+ OTE (Uncapped commission)
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Up to £28,000 basic salary (DOE)
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Guaranteed earnings while you build your pipeline (up to 6 months)
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Company car or £250 monthly car allowance
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Company laptop
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Bespoke digital marketing package to promote your personal brand
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Dedicated training & coaching for career development
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Clear progression path
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24/7 Employee Assistance Programme
What You’ll Be Great At:
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Building instant rapport with clients and tailoring advice to their unique needs
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Communicating confidently across phone, email, in-person and social media video
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Multitasking like a pro — you’ll manage your diary, pipeline, and client care effortlessly
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Maintaining regular contact with vendors, buyers, and developers to maximise business
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Working hand-in-hand with your branch team to drive referrals and share success
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Owning your KPIs and actively seeking new opportunities
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Being camera-confident and engaging with your audience across digital platforms
Your Day-to-Day:
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Build and nurture your own client relationships and business pipeline
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Maximise in-branch and self-generated opportunities
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Deliver a seamless mortgage and protection experience in collaboration with estate agency, admin, and compliance teams
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Follow up warm leads and deliver best-in-class client service from start to finish
What You’ll Need:
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CeMAP or equivalent qualification ideally 1+ years but trainees considered
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A proven track record in mortgage and protection advising
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Drive, ambition, and a customer-first mindset
Mortgage & Protection Adviser employer: THOMAS Recruitment Group
Join a dynamic and supportive team as a Mortgage & Protection Adviser in Stoke-On-Trent, Crewe, Macclesfield, Stafford, or Coventry, where your career can flourish with uncapped commission and guaranteed earnings while you build your client pipeline. Enjoy a vibrant work culture that prioritises employee growth through dedicated training, clear progression paths, and a bespoke digital marketing package to enhance your personal brand. With a focus on outstanding customer service and collaboration, this role offers the perfect environment for motivated professionals looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Mortgage & Protection Adviser
✨Tip Number 1
Familiarise yourself with the latest mortgage products and protection policies. Being knowledgeable about current offerings will help you engage confidently with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with other professionals in the mortgage and protection industry. Attend local events or join online forums to connect with others who can provide insights or even referrals that could lead to job opportunities.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully built rapport with clients in the past. This will highlight your ability to tailor advice to individual needs, which is crucial for this role.
✨Tip Number 4
Be ready to discuss your approach to managing a busy pipeline and diary. Employers will be looking for evidence of your multitasking abilities and how you prioritise tasks to ensure excellent client care.
We think you need these skills to ace Mortgage & Protection Adviser
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your CeMAP qualification and any relevant experience in mortgage and protection advising. Use specific examples to demonstrate your customer service skills and ability to build rapport with clients.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with their requirements, particularly your ability to multitask and manage client relationships effectively.
Highlight Relevant Achievements:In your application, include quantifiable achievements from your previous roles, such as sales targets met or exceeded, to illustrate your capability in driving results and earning commission.
Prepare for Digital Engagement:Since the role involves engaging with clients across digital platforms, consider mentioning any experience you have with video communication or social media marketing in your application to show you're camera-confident and tech-savvy.
How to prepare for a job interview at THOMAS Recruitment Group
✨Showcase Your CeMAP Qualification
Make sure to highlight your CeMAP qualification during the interview. Discuss how your training has prepared you for the role and share specific examples of how you've applied your knowledge in previous positions.
✨Demonstrate Customer Service Skills
Prepare to discuss your approach to providing outstanding customer service. Use real-life scenarios where you successfully built rapport with clients and tailored your advice to meet their unique needs.
✨Be Ready to Discuss KPIs
Understand the key performance indicators (KPIs) relevant to the role and be prepared to talk about how you've met or exceeded these in your past roles. This shows your drive and ambition, which are crucial for success in this position.
✨Engage with Digital Platforms
Since the role requires being camera-confident and engaging on digital platforms, practice speaking on camera before the interview. Be ready to discuss your experience with social media and how you can leverage it to promote your personal brand.
