At a Glance
- Tasks: Manage customer relationships and support sales growth in a dynamic team.
- Company: Join a market-leading manufacturing organisation with a supportive culture.
- Benefits: Enjoy a competitive salary, hybrid working, and 25 days holiday.
- Other info: Collaborative environment with a focus on diversity and inclusion.
- Why this job: Be part of a stable company with long-term career development opportunities.
- Qualifications: Experience in sales or customer service with strong communication skills.
Hybrid - Herefordshire
Permanent
THOMAS Professional are supporting a market-leading manufacturing organisation in the search for an Internal Sales Account Manager to join their commercial team. This is an excellent opportunity to join a well-established business that forms part of a larger international group, offering long-term career development, excellent benefits and a supportive team environment.
Working closely with both customers and external sales teams, the successful candidate will play a key role in managing enquiries, developing customer relationships and supporting commercial growth across the business.
Benefits
- Salary of £35,000
- Profit-Related Bonus
- Hybrid Working (3 Days Office / 2 Days Home)
- 25 Days Holiday plus Bank Holidays
- Pension Scheme
- Long-Term Career Development Opportunities
- Supportive Team Environment
- Permanent Position within a Stable and Growing Organisation
Duties & Responsibilities
- Customer Relationship Management
- Build and maintain strong relationships with new and existing customers.
- Act as a key point of contact for customer enquiries and account support.
- Deliver a high level of customer service whilst identifying opportunities to support business growth.
- Develop an understanding of customer requirements and provide appropriate solutions.
- Sales Support
- Support Area Sales Managers with customer accounts and project opportunities.
- Prepare quotations and process customer enquiries.
- Follow up quotations and sales opportunities to maximise conversion rates.
- Assist with account development activities and customer retention initiatives.
- Support the achievement of sales targets and commercial objectives.
- Order Processing & Administration
- Process customer orders accurately and efficiently.
- Maintain accurate records within CRM and internal systems.
- Liaise with internal departments to ensure customer requirements are met.
- Monitor order progress and provide updates to customers where required.
- Produce reports and support general sales administration activities.
- Communication & Collaboration
- Work closely with Sales, Customer Service, Operations and Supply Chain teams.
- Support customers throughout the order lifecycle.
- Assist with resolving customer queries and issues in a professional manner.
- Contribute to a positive and collaborative team environment.
Essential Experience & Skills
- Previous experience within Internal Sales, Account Management, Customer Service or Sales Support.
- Strong communication and relationship-building skills.
- Excellent organisational and administrative abilities.
- Experience managing customer enquiries and quotations.
- Good IT skills including Microsoft Office.
- Commercial awareness and customer-focused approach.
- Ability to manage multiple priorities within a fast-paced environment.
- Experience within manufacturing, construction products, building materials or industrial sectors would be advantageous but not essential.
If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV.
As champions of diversity and inclusion in the workplace, THOMAS Professional commit to reviewing applications we receive with complete fairness and equality. At THOMAS Professional, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we’ll be happy to accommodate your needs.
THOMAS Professional is acting as an agency on behalf of the client for this position. THOMAS Professional is proud to be a corporate member of the REC, the recruitment industry's leading professional body.
Internal Sales Account Manager employer: THOMAS Professional
Join a market-leading manufacturing organisation in Herefordshire as an Internal Sales Account Manager, where you will benefit from a supportive team environment and long-term career development opportunities. With a competitive salary, hybrid working model, and a focus on employee growth, this stable and growing company is dedicated to fostering strong customer relationships and achieving commercial success together.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Account Manager
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out from the crowd.
✨Tip Number 2
Practice your pitch! Prepare a brief introduction about yourself that highlights your experience in internal sales and account management. This will help you feel confident and ready to impress during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that Internal Sales Account Manager role.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It shows your professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Internal Sales Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Internal Sales Account Manager. Highlight your experience in customer relationship management and sales support, as these are key for us.
Showcase Your Skills:Don’t just list your skills; demonstrate how they’ve helped you succeed in previous roles. We love seeing examples of strong communication and organisational abilities in action!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share your passion for customer service and how you can contribute to our commercial growth.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at THOMAS Professional
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research their market position and recent developments in the manufacturing sector. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Relationship-Building Skills
As an Internal Sales Account Manager, building strong customer relationships is key. Prepare examples from your past experiences where you've successfully managed customer accounts or resolved issues. This will demonstrate your ability to connect with clients and support business growth.
✨Be Ready for Role-Specific Questions
Expect questions about managing enquiries, processing orders, and supporting sales teams. Think of specific scenarios where you've excelled in these areas. Practising your responses will help you articulate your experience clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the company's growth plans, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
