Hybrid Internal Sales Account Manager
Hybrid - Herefordshire
Permanent
THOMAS Professional are supporting a market-leading manufacturing organisation in the search for an Internal Sales Account Manager to join their commercial team.
This is an excellent opportunity to join a well-established business that forms part of a larger international group, offering long-term career development, excellent benefits and a supportive team environment.
Working closely with both customers and external sales teams, the successful candidate will play a key role in managing enquiries, developing customer relationships and supporting commercial growth across the business.
Benefits
- Salary of £35,000
- Profit-Related Bonus
- Hybrid Working (3 Days Office / 2 Days Home)
- 25 Days Holiday plus Bank Holidays
- Pension Scheme
- Long-Term Career Development Opportunities
- Supportive Team Environment
- Permanent Position within a Stable and Growing Organisation
Duties & Responsibilities
Customer Relationship Management
- Build and maintain strong relationships with new and existing customers.
- Act as a key point of contact for customer enquiries and account support.
- Deliver a high level of customer service whilst identifying opportunities to support business growth.
- Develop an understanding of customer requirements and provide appropriate solutions.
Sales Support
- Support Area Sales Managers with customer accounts and project opportunities.
- Prepare quotations and process customer enquiries.
- Follow up quotations and sales opportunities to maximise conversion rates.
- Assist with account development activities and customer retention initiatives.
- Support the achievement of sales targets and commercial objectives.
Order Processing & Administration
- Process customer orders accurately and efficiently.
- Maintain accurate records within CRM and internal systems.
- Liaise with internal departments to ensure customer requirements are met.
- Monitor order progress and provide updates to customers where required.
- Produce reports and support general sales administration activities.
Communication & Collaboration
- Work closely with Sales, Customer Service, Operations and Supply Chain teams.
- Support customers throughout the order lifecycle.
- Assist with resolving customer queries and issues in a professional manner.
- Contribute to a positive and collaborative team environment.
Essential Experience & Skills
- Previous experience within Internal Sales, Account Management, Customer Service or Sales Support.
- Strong communication and relationship-building skills.
- Excellent organisational and administrative abilities.
- Experience managing customer enquiries and quotations.
- Good IT skills including Microsoft Office.
- Commercial awareness and customer-focused approach.
- Ability to manage multiple priorities within a fast-paced environment.
- Experience within manufacturing, construction products, building materials or industrial sectors would be advantageous but not essential.
If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV. As champions of diversity and inclusion in the workplace, THOMAS Professional commit to reviewing applications we receive with complete fairness and equality.
At THOMAS Professional, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we’ll be happy to accommodate your needs.
THOMAS Professional is acting as an agency on behalf of the client for this position.
THOMAS Professional is proud to be a corporate member of the REC, the recruitment industry's leading professional body.
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StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Account Manager in Hereford
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Account Manager at THOMAS Professional, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including THOMAS Professional. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for THOMAS Professional:When writing your cover letter, make sure to tailor your message specifically for THOMAS Professional. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at THOMAS Professional
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show THOMAS Professional that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show THOMAS Professional that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with THOMAS Professional’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
