Managing Director in Heathfield

We are supporting a well-established and growing UK-based property services organisation, operating across facilities management, commercial cleaning, and related outsourced services. The business employs 200+ people and has ambitious growth plans, including UK-wide expansion and future acquisitions. As part of this journey, they are seeking an experienced Managing Director to lead day-to-day operations, strengthen commercial performance, and prepare the business for its next phase of growth. This role offers a clear progression route to Group Director, with genuine influence over strategy, structure, and scale.

Managing Director Benefits:

• Salary of up to £70,000 but negotiable based on experience
• Pay review after 6 months
• Company car, mobile, laptop
• Office based with some hybrid working once settled
• Permanent, stable role within a growing organisation during an exciting period of expansion
• Company Pension
• Free Parking

Managing Director Duties:

• Operational & Commercial Leadership

• Take full responsibility for the day-to-day leadership and performance of the business
• Ensure high-quality delivery across all property services, facilities management, and commercial cleaning contracts
• Translate business strategy into clear operational plans and measurable outcomes
• Drive consistency, efficiency, and service excellence across all regions and contracts

• Lead, mentor, and develop senior managers and heads of department
• Build a strong management structure with clear accountability and ownership
• Champion training, development, and succession planning across the organisation
• Support recruitment, retention, and engagement of operational and management staff

• Maintain strong control of budgets, margins, and operational costs
• Work closely with finance teams to manage forecasting, cash flow, and financial risk
• Ensure commercial decisions support sustainable profitability
• Identify opportunities to improve efficiency and financial performance

• Build and maintain senior relationships with key clients and stakeholders
• Oversee contract mobilisations, renewals, and service changes
• Manage escalations effectively and protect long-term client relationships
• Represent the business professionally with customers, partners, and suppliers

• Lead and oversee key projects, including service improvements and operational change
• Support business growth initiatives and integration of future acquisitions
• Improve systems, processes, and reporting to support scalability
• Ensure compliance with health & safety, employment law, and regulatory standards

Managing Director Essential Experience/ Skills:

• Senior leadership experience within facilities management, property services, commercial cleaning, or a labour-intensive service environment
• Experience operating at Director/ Head of level or as a Senior Manager ready to step into a Managing Director role
• Strong commercial acumen with proven experience managing budgets, margins, and P&L
• Demonstrated success leading multi-site or contract-based operations
• Experience developing people, building leadership capability, and improving performance
• Confident stakeholder management and client-facing experience
• Project management experience and ability to lead operational change

Personal Attributes:

• Commercially focused and delivery-driven
• Clear communicator with strong leadership presence
• Pragmatic, organised, and improvement-focused
• Motivated and ambitious, looking to enhance career as the company grows

If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV.

As champions of diversity and inclusion in the workplace, THOMAS Professional commit to reviewing applications we receive with complete fairness and equality. At THOMAS Professional, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we’ll be happy to accommodate your needs.

THOMAS Professional is acting as an agency on behalf of the client for this position. THOMAS Professional is proud to be a corporate member of the REC, the recruitment industry's leading professional body.