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- Tasks: Support a seamless customer experience and coordinate operations in a dynamic environment.
- Company: Join a global business with a collaborative and supportive team culture.
- Benefits: Enjoy competitive salary, hybrid working, generous holiday, and wellness resources.
- Why this job: Make a real impact by ensuring every detail of the customer journey is smooth.
- Qualifications: Experience in admin or operations, strong organisational skills, and great communication.
- Other info: Opportunities for learning, development, and regular social events await you!
The predicted salary is between 21600 - 28800 £ per year.
Are you someone who thrives on detail, organisation and supporting a seamless customer experience from start to finish? A fantastic opportunity has become available to join a collaborative operations team within a global business. Working across a varied and fast-paced environment, you will play a key role in supporting the end-to-end journey for customers, ensuring every detail is delivered smoothly and professionally.
Benefits:
- Competitive salary package
- Enhanced Paid Parental Leave – regardless of genre
- Hybrid working (4 days in office)
- Flexible working options, including full time or part time hours
- Generous holiday allowance
- Company discounts
- Discounted Gym Membership
- Private Healthcare
- Employee Assistance Program – includes access to wellbeing resources and counselling
- £1,000 Recruitment Referral Bonus
- Cycle to work scheme
- Season Ticket Loans
- Regular Social Events
- Supportive team culture with opportunities to learn and develop
- Exposure to a varied and engaging operational environment
The Role:
- Provide administrative and documentation support throughout the customer journey
- Ensure all confirmations, updates and final documents are accurate and delivered on time
- Coordinate information between internal teams to support smooth handovers
- Reconfirm services and assist with customer queries relating to documentation
- Maintain accurate records and support continuous improvement of processes
Person Requirements:
- Experience in an administrative or operational support role
- Strong organisational skills with excellent attention to detail
- Clear and confident written and verbal communication skills
- Comfortable working across systems and standard office software
- Proactive, adaptable and able to manage multiple tasks calmly
If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV.
Operations Coordinator in Cheltenham employer: THOMAS Professional
Contact Detail:
THOMAS Professional Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their operations team. This will help you stand out as someone who genuinely cares about the position.
✨Tip Number 3
Practice your communication skills! Since the role requires clear and confident communication, consider doing mock interviews with friends or using online resources to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Operations Coordinator in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Coordinator role. Highlight your organisational skills and attention to detail, as these are key for us. Use specific examples from your past experiences that showcase how you've supported customer journeys.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Keep it concise but engaging, and explain why you’re excited about joining our collaborative team. Mention how your skills align with the job description and how you can contribute to a seamless customer experience.
Showcase Your Communication Skills: Since clear communication is vital for this role, make sure your written application reflects that. Use a professional yet friendly tone, and double-check for any typos or grammatical errors. We want to see your confident writing style!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at THOMAS Professional
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Coordinator role. Familiarise yourself with the key responsibilities and how they contribute to a seamless customer experience. This will help you articulate how your skills align with their needs.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you maintain attention to detail and ensure accuracy in your work.
✨Communicate Clearly and Confidently
Practice your verbal and written communication skills before the interview. You might be asked to explain complex processes or handle customer queries, so being clear and confident will demonstrate your suitability for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and operational processes. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
