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- Tasks: Manage customer enquiries and create quotations for products in a dynamic environment.
- Company: Join a leading manufacturing company during an exciting period of growth.
- Benefits: Competitive salary with bonuses, 24 days holiday, and free tea and coffee.
- Why this job: Be the go-to person for customers and make a real impact in sales support.
- Qualifications: Experience in administration within manufacturing or engineering is essential.
- Other info: Enjoy a stable role with excellent career progression opportunities.
The predicted salary is between 26200 - 28500 £ per year.
We are currently working with a leading manufacturing company who are looking to expand their team by taking on a Sales Administrator. The successful candidate will be capable of managing customer enquiries and quotation requests, providing product specific guidance to form pricing estimates and promote appropriate products relating to customer requirements.
The candidate must have experience of working in an Administration based position within the manufacturing/engineering/construction industry, with experience of handling pricing enquiries via email and telephone, creating quotations or estimates for customers using learned product knowledge to assist answer their queries.
Sales Administrator Benefits:- Salary of £26,200 rising to £27,400 after 6-month probation, and again to £28,500 after 12 months
- 10% yearly bonus based on company performance
- Monday to Friday 9am to 5pm
- Permanent, stable role within a growing organisation during an exciting period of expansion
- 24 days holiday plus 8 bank holidays with Christmas shutdown
- Death in Service scheme
- Pension, 4% employee 5% employer
- Company Events and long Service Awards, award given from 5 years on in 5 year increments
- Free Parking
- Free Tea and Coffee
- Responding to customer enquiries via email and telephone, providing information on projects, providing quotations for products based on the customer’s order, advising on product specifications and lead times for arrival
- Provide product guidance to customers on the appropriate use and application of products
- Ensure all information is supplied at order stage, completing contract documents accurately to ensure orders are processed as per customer and specification requirements
- Interpreting customer’s request for products in line with their specification
- Ensure correct use and application of the pricing guidelines for all products at quotation stage
- Liaising with procurement and planning regarding lead times, ensuring that all lead times are adhered to at order and quotation stage
- Providing effective administrative support to the external sales team
- Pass appropriate technical enquiries to the internal technical services team
- Handling any customer complaints efficiently
- Experience within a manufacturing/engineering/construction administrative support or customer led environment
- Experience of producing quotations or pricing for customers is essential
- Proven experience of providing product guidance on technical products
- Able to build strong relationships with customers
- Experience of being the main point of contact for technical enquiries for sales aftercare
- Excellent customer service skills and strong communication both written and verbal
- Proven ability to learn technical product knowledge to be able to advise customers on products
- Knowledge of a SAP/ERP/MRP system is desirable but not essential, you must have Microsoft Office experience including Excel and Word.
If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV.
As champions of diversity and inclusion in the workplace, THOMAS Professional commit to reviewing applications we receive with complete fairness and equality. At THOMAS Professional, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we’ll be happy to accommodate your needs.
THOMAS Professional is acting as an agency on behalf of the client for this position. THOMAS Professional is proud to be a corporate member of the REC, the recruitment industry's leading professional body.
Quotations Administrator in Cardiff employer: THOMAS Professional
Contact Detail:
THOMAS Professional Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quotations Administrator in Cardiff
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out from the crowd.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions and prepare your answers. Think about how your experience in administration and customer service fits the role of a Sales Administrator. We want you to feel confident and ready!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral. Plus, it shows you're genuinely interested in the company.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your appreciation for the opportunity. And remember, apply through our website for the best chance!
We think you need these skills to ace Quotations Administrator in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your experience in administration within the manufacturing or engineering sectors, and don’t forget to showcase your skills in handling customer enquiries and creating quotations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to the job description, like your ability to provide product guidance and manage customer relationships.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your strong communication skills. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at THOMAS Professional
✨Know Your Products Inside Out
As a Quotations Administrator, you'll need to provide product-specific guidance. Make sure you research the products thoroughly before the interview. Familiarise yourself with their specifications, applications, and any common customer queries. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Practice Your Communication Skills
Since you'll be handling customer enquiries via email and phone, it's crucial to demonstrate excellent communication skills. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios with a friend to get comfortable with responding to customer queries and complaints.
✨Showcase Your Administrative Experience
Highlight your previous experience in administration, especially within manufacturing, engineering, or construction. Be ready to discuss specific examples of how you've managed customer enquiries, created quotations, or supported sales teams. This will help the interviewer see that you have the relevant background for the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're not just interested in the position but also in how you can contribute to the company's success. Plus, it gives you valuable insights into whether this is the right fit for you.
