At a Glance
- Tasks: Manage diverse P&I claims and provide top-notch customer service.
- Company: Join Thomas Miller Claims Management, a leader in marine risk consultancy.
- Benefits: Full-time role with flexible working options and a supportive team environment.
- Other info: Dynamic workplace in Newcastle with opportunities for growth and networking.
- Why this job: Make a real difference in clients' lives while developing your professional skills.
- Qualifications: Experience in claims handling and strong relationship management skills.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Claims Executive role at Thomas Miller Claims Management Ltd.
Reports to: Claims Manager
Working Arrangements: Newcastle, full time Monday – Friday, some flexible working may be required to suit the role’s requirements. Provide out-of-hours “duty phone” service on a team rota.
Company Overview: Thomas Miller Claims Management (TMCM) is a unique marine risk management consultancy providing marine claims handling, adjusting and operational support services to its clients in the marine, transport and general commercial business sectors.
Overall Objective of Role: To handle a varied caseload of P&I claims and provide an efficient, cost‑effective claims handling service that meets the needs of the clients.
Specific Responsibilities:
- Competently manage claims and communicate effectively with all relevant stakeholders.
- Investigate, analyse, assess, negotiate and settle claims within operational guidelines.
- Develop productive relations with assureds/clients.
- Engage with internal and external networks as required.
- Develop and manage relationships with suppliers to ensure effective management of claims.
- Deal with all assureds/clients queries effectively to demonstrate visibility, high levels of customer service and empathy.
Person Specification:
- Experience in a similar role.
- Ability to quickly assimilate and implement knowledge.
- Demonstrable team focus in both face‑to‑face and virtual environments.
- Able to demonstrate networking and relationship management skills.
- Willingness to embrace change.
- Enthusiastic and self‑motivated.
- Well‑organised and able to work autonomously.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Business Development
Industries: Insurance
Location: Newcastle Upon Tyne, England, United Kingdom
Claims Executive in Newcastle upon Tyne employer: Thomas Miller Claims Management Ltd
At Thomas Miller Claims Management Ltd, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Newcastle. Our commitment to employee growth is reflected in our supportive culture, where team collaboration and professional development are encouraged. With flexible working arrangements and a focus on work-life balance, we provide our employees with the tools and opportunities to thrive in their careers while making a meaningful impact in the marine risk management sector.
Contact Details:
Thomas Miller Claims Management Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Executive in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their mission. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Claims Executive role. Highlight your experience and skills that align with the job description, and don’t forget to show your enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Thomas Miller Claims Management.
We think you need these skills to ace Claims Executive in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Executive role. Highlight relevant experience and skills that match the job description, like claims handling and relationship management. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our needs at Thomas Miller Claims Management. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills:As a Claims Executive, effective communication is key. In your application, demonstrate your ability to communicate clearly and professionally. Whether it's through your writing style or examples of past interactions, let us see your skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Thomas Miller Claims Management Ltd
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of P&I claims and the marine insurance sector. Familiarise yourself with common types of claims and the processes involved in handling them. This will show that you’re not just interested in the role but also understand the industry.
✨Showcase Your Communication Skills
As a Claims Executive, effective communication is key. Prepare examples of how you've successfully managed client relationships or resolved disputes in the past. Be ready to discuss how you would handle difficult conversations or queries from assureds.
✨Demonstrate Your Team Spirit
This role requires collaboration, so be prepared to talk about your experience working in teams. Share specific instances where you contributed to team success or adapted to changes within a group setting. Highlight your ability to work both face-to-face and virtually.
✨Emphasise Your Organisational Skills
Being well-organised is crucial for managing a varied caseload. Discuss your methods for prioritising tasks and staying on top of deadlines. You might even want to share tools or techniques you use to keep everything in check, showing that you can work autonomously while still being efficient.
